Yolanda Brown
Raeford,NC
Summary
Dedicated Maintenance Supervisor offering 20 years of successful team management in maintenance-driven roles. Adept at scheduling facilities maintenance to minimizing downtime and safety hazards. Well-versed in equipment troubleshooting and repair with focus on quality and efficiency. Focused professional knowledgeable about devising innovative solutions to diverse business concerns and goals. Strategic and forward-thinking leader with self-motivated and tactical mindset. Excellent relationship-building and critical thinking skills with determined and decisive nature. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Warehouse Planner II
Pfizer
Sanford, NC
10.2020 - Current
- Prioritized schedules to meet project goals and overall customer satisfaction.
- Recognized potential issues with inventory and quality control and engineered changes.
- Cultivated and strengthened relationships with new clients and educated clients on account services and capabilities.
- Worked directly with production personnel to resolve production scheduling issues and conflicts.
- Handled 25 calls per day to address customer inquiries and concerns
Support Operations Sergeant
US Army
Fort Bragg, NC
04.2018 - 03.2020
- Handled administrative requirements, maintained records and submitted operational reports.
- Oversaw teams planning, implementing and realigning field and base operational strategies.
- Ordered, unloaded, sorted and tracked supplies and equipment needed for unit activities.
- Managed all aspects of administrative and personnel needs of ground supply operations.
- Supervised manual and automated supply strategies, and connected with supply and data processing teams to facilitate communication and collaboration.
- Carried out day-day-day duties accurately and efficiently.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Managed over 1250 pieces of military equipment and various stocks
Maintenance Company First Sergeant
US Army
Fort Bragg, NC
02.2016 - 04.2018
- Trained new staff on job duties, company policies and safety procedures for rapid onboarding.
- Organized records of vehicles, schedules and completed orders.
- Coordinated dispatching of over 500 drivers to accomplish daily mission requirements.
- Maintained and serviced over 1000 pieces of ground equipment with 98% fully mission capable rate.
- Responsible for welfare, morale, and discipline of 163 Soldiers of which 143 were Maintenance Mechanics.
- Maintained unit fleet of equipment valued over $175M.
Senior Operations Sergeant
US Army
Joint Base Lewis McChord, WA
06.2015 - 01.2016
- Assisted with tactical planning by compiling and evaluating important operations and intelligence data.
- Directly supported Regional Health Command Pacific(RHC-P) and Madigan Army Medical Center on operational support.
- Helped implement disaster plans, coordinating teams and resources to swiftly respond to problems.
- Developed strategic plans to warn, control and evacuate personnel and general public from critical zones.
- Responsible for organizing execution of key leader and distinguished visitors.
- Served as Battalion Sexual Assault Response Coordinator.
- Managed over 500 medical files for injured military personnel
Sharp Program Manger
US Army
Joint Base Lewis McChord, WA
08.2013 - 07.2015
- Served as Sexual Harassment/ Assault Response and Prevention (SHARP) Program Manager
- Managed 89 Sexual Harassment/Assault Managers
- Principal Advisor to Commanding General on SHARP program and initiatives.
- Developed SHARP policy for Commanders and updated standard operating procedures.
- Disseminated SHARP policies and guidance to Soldiers, family members and Department of the Army civilians across command.
- Prepared variety of different written communications, reports and documents
First Sergeant
US Army
APO, AP (Daegu), South Korea
07.2012 - 08.2013
- Handled administrative requirements, maintained records and submitted operational reports.
- Oversaw teams planning, implementing and realigning field and base operational strategies.
- Responsible for readiness and mission preparedness of 175 Soldiers, Korean Augmentees to the United Stated Army, and civilian employees
- Managed all aspects of administrative and personnel needs.
- Responsible for professional development of all Non-Commissioned Officers and junior enlisted Soldiers.
- Advisor to Company Commander on all Soldiers' related issues.
Education
Associate of Arts - Business
Central Texas College
Killeen, TXSkills
- Inquiry Response
- Staff Leadership
- Training Junior Team Members
- Meeting Support
- Conference and Convention Planning
- Problem Anticipation and Resolution
Certification
- Logistics Engineer Course
- Motor Pool Operation Course
- H8 Vehicle Recovery Course
- Standard Army Maintenance System
Timeline
Warehouse Planner II
Pfizer
10.2020 - Current
Support Operations Sergeant
US Army
04.2018 - 03.2020
Maintenance Company First Sergeant
US Army
02.2016 - 04.2018
Senior Operations Sergeant
US Army
06.2015 - 01.2016
Sharp Program Manger
US Army
08.2013 - 07.2015
First Sergeant
US Army
07.2012 - 08.2013
Associate of Arts - Business
Central Texas College
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