Professional Summary
Overview
Work History
Education
Skills
Timeline

Yolanda Brown

Givens Aldersgate At Home
Charlotte,North Carolina
30
years of professional experience

Experienced professional in healthcare support, skilled in data entry and client engagement. Known for strong verbal and written communication, contributing to effective care coordination and improved client relationships. Committed to enhancing quality of life for individuals through compassionate support.

Work History

Scheduling Coordinator - In Home Aide

3 Years 11 Months
Givens Aldersgate At Home | 08.2022 - 07.2026
  • Ensure clients' shifts are covered to provide accurate care.
  • Engage in communication with family/client(s). to build open relationship.
  • Provide care to client through directions of PCP

Certified Nursing Assistant/Data Entry Assistant/Receptionist

22 Years 1 Month
White Oak Manor | 04.1996 - 05.2018
  • Monitored patient vital signs and reported changes to nursing staff for timely interventions.
  • Maintained accurate documentation of patient care and progress in electronic health records systems.
  • Collaborated with interdisciplinary teams to develop individualized care plans tailored to resident needs.
  • Utilized data entry software to ensure accurate and timely input of information.
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Answered phone promptly and directed incoming calls to correct offices.

Paraprofessional CST

2 Years 2 Months
Life Enhancement Services | 10.2006 - 12.2008
  • Instruct through skill building and document, participate in the development and revisions of formal goals and protocols in accordance with the Person Centered Plan (PCP).
  • Fulfill responsibilities as a primary advocate by educating and assisting consumers/individuals with all aspects of daily living, but not limited to rebuilding and maintaining relationships with family, leading to effective functioning.

Education

Medical & Health Office Technology - Health Administration

Brookstone College of Business | Charlotte, NC | 02-2000

Skills

Problem-solving
Strong work ethic
Data entry
Verbal and written communication

Timeline

Scheduling Coordinator - In Home Aide

Givens Aldersgate At Home
08.2022 - 07.2026Read More

Paraprofessional CST

Life Enhancement Services
10.2006 - 12.2008Read More

Certified Nursing Assistant/Data Entry Assistant/Receptionist

White Oak Manor
04.1996 - 05.2018Read More

Brookstone College of Business

Medical & Health Office Technology from Health Administration
Read More

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Yolanda Brown