Yolanda Cotton
Raytown,MO
Summary
Proven professional with a track record of enhancing operational efficiency at Metropolitan Community College - Longview through expert custodial practices and compassionate caregiving. Excelled in client support and safety protocols, significantly improving learning environments. Skilled in first aid and adept at fostering client well-being, demonstrating a commitment to excellence and a results-driven approach.
Overview
20
20
years of professional experience
Work History
Custodian
Metropolitan Community College - Longview
03.2004 - 08.2012
- Emptied trash cans and recycling bins to keep building clean and free of germs.
- Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.
- Kept building spaces premises clean inside and outside.
- Maintained a well-organized supply closet for easy access to necessary tools.
- Handled spills, accidents and other cleaning emergencies to maintain cleanliness standards throughout assigned shift.
- Collaborated with other custodial staff to complete larger projects efficiently and effectively.
- Ensured a healthy learning environment with thorough daily cleaning of classrooms, restrooms, and common areas.
- Supported event setups and breakdowns, enabling smooth operation of school and corporate events.
Direct Support Professional
Center for the Developmental Disabled
05.2022 - Current
- Maintained clean, safe, and well-organized patient environment.
- Documented progress notes thoroughly to track client achievements, concerns, or changes in behavior patterns that may need attention from the interdisciplinary team.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Assisted with crisis intervention to de-escalate challenging behavior and maintain peaceful encounters.
- Enhanced quality of life for individuals with disabilities by providing compassionate and consistent direct support.
- Assisted clients in achieving personal goals through tailored care plans and daily skill-building activities.
Warehouse Worker
Jcpepenney Distribution
03.2012 - 08.2021
- Contributed to achieving team goals with consistent punctuality, reliability, and adherence to established performance standards.
- Consistently lifted materials weighing as much as 50 pounds.
- Loaded, unloaded, and moved material to and from storage and production areas.
- Operated various types of warehouse machinery safely, adhering to all relevant guidelines and protocols.
- Achieved timely dispatch of orders using effective time management strategies during the picking process.
- Supported customer satisfaction efforts through prompt resolution of delivery issues.
Education
CNA Certification
Metropolitan Community College - Penn Valley
Kansas City, MO2007
General Education Diploma
St.Charles Community College
St. Charles MO05.1996
Skills
- First aid and safety
- Behavior redirection
- Client Support
- Compassionate Caregiving
- Medication Administration
Timeline
Direct Support Professional
Center for the Developmental Disabled
05.2022 - Current
Warehouse Worker
Jcpepenney Distribution
03.2012 - 08.2021
Custodian
Metropolitan Community College - Longview
03.2004 - 08.2012
CNA Certification
Metropolitan Community College - Penn Valley
General Education Diploma
St.Charles Community College
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