Yolanda Crawford
San Diego,CA
Summary
Outgoing Noon Duty Employee with experience caring for children while providing encouragement and kindness. Expert at guiding playtime, leading outdoor activities and teaching rules. Creative planner with gift for keeping children engaged with fun activities.
Overview
29
29
years of professional experience
Work History
Noon Duty
San Diego Unified School District
08.2022 - Current
- Used patience, skill and various behavior modification techniques to maintain order and safety.
- Maintained clean, neat and hazard-free areas to protect kids, personnel and families.
- Provided lunchtime assistance to monitor children, assist with eating and serve food.
- Planned and implemented crafts and other activities to spark interest and enhance development.
- Sanitized dishes, tabletops, toys, and frequently touched surfaces to prevent spreading of germs.
- Observed play activities to identify positive behaviors and areas in need of improvement, implementing behavior redirection where appropriate.
- Read stories, sang songs and facilitated creative play.
- Provided support and guidance to children in conflict resolution.
- Used positive reinforcement techniques to promote patience and other good behaviors in children.
Senior Financial Aid Coordinator
Fashion Institute Of Design & Merchandising
05.2001 - 05.2021
- Analyze/interpret policies and eligibility for financial aid; informed and advise students/parents regarding availability for funding from various sources, application process and procedures, rights and responsibilities related to student financial assistance.
- Review/evaluate documentation to determine eligibility for loans, federal grants, scholarships and other financial assistance programs.
- Analyze/evaluate information and made financial aid decisions based on information reported on the student application such as immigration status, dependency status, income and financial aid history.
- Monitored financial aid award notices through EDExpress and PowerFAIDS.
- Interpret federal income tax returns as they apply to student eligibility; resolve conflicts between application for aid and supporting documentation.
- Trained/provided work direction to Federal work study and other personnel as assigned.
- Manage escalated concerns and resolves issues in a timely manner.
- Handling and maintaining financial aid files for two campuses.
Financial Advisor
Coleman College
03.1999 - 05.2001
- Counseled students and parents about financial aid options and program details.
- Monitored financial aid award notices through EDExpress.
- Met with students and parents and determine their financial aid eligibility along with help collection of financial aid documentation.
- Maintained and organized student files and accounts.
Financial Advisor
University Of Phoenix
10.1997 - 03.1999
- Managed student financial statements weekly.
- Reviewed files to ensure compliance with federal guidelines.
- Counseled students and parents about financial aid options and program details.
- Collaborated with admissions department to facilitate application verification and completion.
- Monitored financial aid award notices through People Soft and EDExpress.
Financial Intake/ Loan Officer
Kelsey- Jenney College
06.1995 - 10.1997
- Counseled students and parents about financial aid options and program details.
- Monitored financial aid award notices through EDExpress
- Processed and verified financial aid files.
- Helped individuals complete physical paperwork such as FAFSA and Federal loans.
Education
Associate of Arts - Accounting
Kelsey-Jenney College
San Diego, CA06.1995
Skills
- Computer Skills
- Detail Oriented
- Patience and Empathy
- Conflict resolution
- Problem-solving abilities
- Adaptability and flexibility
- Positive attitude
- Reliability and punctuality
- Active listening
- Professionalism
- Organizational skills
- Motivational skills
- Cleaning and Sanitizing
- Verbal Communication
- Teamwork and Collaboration
Timeline
Noon Duty
San Diego Unified School District
08.2022 - Current
Senior Financial Aid Coordinator
Fashion Institute Of Design & Merchandising
05.2001 - 05.2021
Financial Advisor
Coleman College
03.1999 - 05.2001
Financial Advisor
University Of Phoenix
10.1997 - 03.1999
Financial Intake/ Loan Officer
Kelsey- Jenney College
06.1995 - 10.1997
Associate of Arts - Accounting
Kelsey-Jenney College
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