Summary
Overview
Work History
Education
Skills
Timeline
Generic

Yolanda DeLaO

Stockton,CA

Summary

Highly qualified Dental Office Manager with experience in the industry. Enjoy creative problem solving and getting exposure in multiple projects, and I would excel in the collaborative environment on which your company prides itself in.

Overview

13
13
years of professional experience

Work History

Co Dental Office Manager

Dr H
06.2020 - Current
  • Oversee a dental practice and team located in the Bay Area
  • Responsible for creating a good and healthy work culture for front staff, dentists , assistants and hygienists
  • Implemented high patient care
  • Focused on production for the office , managed net promoter scores and processed payroll
  • Lead of office projects and remodeling
  • Hosted leadership meetings and morning huddles
  • In charge of office staffing and problem solving.

Dental Assistant/Receptionist

Suave
10.2018 - 06.2020
  • Dental assistant who traveled to multiple offices who were in need of help
  • Displayed excellent customer service and worked both front and back office
  • Assisted general dentistry as well as specialty dentistry
  • Verified insurances and entered and presented treatment plans who had a high case acceptance.

Dental Assistant/Receptionist

Access Dental Centers
01.2009 - 10.2018
  • Providing outstanding customer service as well as meeting the duties and requirements as a dental assistant/receptionist .My dental assisting duties include Sanitizing, stocking, and maintaining patient exam rooms, sterilizing and restocking tools and equipment, as well as ensuring a safe and comfortable patient experience
  • Receptionist duties include answering phones, helping patients with dental/financial questions, scheduling appointments, checking in/checking out and collecting payments from patients/insurances, as well as collecting inventory and ordering office supplies.

Education

Stockton -

Kaplan College - Stockton
Stockton, CA

Assistant Diploma -

High School Diploma - undefined

Lincoln High School

Skills

  • QUALIFICATIONS AND SKILLS
  • Dental Office Manager for over one year Processing payroll
  • Hosted leadership meetings and huddles Net Promoter Scores
  • HIPPA Knowledge Fast Learner
  • Crossed Trained Billing Knowledge
  • Seating and Dismissing Patients Sterilization
  • Assisting Certified Receptionist Skills

Timeline

Co Dental Office Manager

Dr H
06.2020 - Current

Dental Assistant/Receptionist

Suave
10.2018 - 06.2020

Dental Assistant/Receptionist

Access Dental Centers
01.2009 - 10.2018

Stockton -

Kaplan College - Stockton

Assistant Diploma -

High School Diploma - undefined

Lincoln High School

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Yolanda DeLaO