YOLANDA ERNANDEZ
Sebring,FL
Summary
Maintained organized, current and efficient office records by consistently addressing issues and keeping files properly stored. Effectively reduced inefficiencies and storage needs by archiving aging files and eliminating redundancies. Systematic and knowledgeable with strong attention to detail and strong work ethic.
Overview
19
19
years of professional experience
Work History
Lunchroom Monitor
School Board Of Highlands County
08.2023 - Current
- Monitored students during lunchtime and provided verbal cues to students to manage behavior.
- Monitored student behavior and implemented corrective actions.
- Established safe atmosphere for students to eat, socialize and relax prior to afternoon classes.
- Walked around cafeteria looking for spills and assisting students with opening food containers.
- Organized students entering cafeteria into various food lines to keep groups flowing smoothly.
- Regulated dismissal of students by section and guided disposal of tray and silverware in return area.
Paraprofessional Aide
School Board Of Highlands County
01.2022 - 05.2022
- Assisted classroom teacher in supervising snack time and indoor and outdoor play.
- Reported on student progress, behavior, and social skills to parents.
- Oversaw students in classroom and common areas to monitor, enforce rules, and support lead teacher.
- Delivered personalized educational, behavioral, and emotional support to individual students to enable positive learning outcomes.
- Assisted in maintaining engaging and respectful educational environment by promoting discipline and cooperation.
- Kept classrooms clean, neat, and properly sanitized for student health and classroom efficiency.
- Relieved classroom teacher during breaks and maintained order and structure in classroom.
- Assisted students in developing deeper understanding of course concepts by providing one-on-one support.
Paraprofessional Aide
School Board Of Highlands County
09.2021 - 12.2021
- Assisted classroom teacher in supervising snack time and indoor and outdoor play.
- Reported on student progress, behavior, and social skills to parents.
- Oversaw students in classroom and common areas to monitor, enforce rules, and support lead teacher.
- Delivered personalized educational, behavioral, and emotional support to individual students to enable positive learning outcomes.
- Assisted in maintaining engaging and respectful educational environment by promoting discipline and cooperation.
- Kept classrooms clean, neat, and properly sanitized for student health and classroom efficiency.
- Relieved classroom teacher during breaks and maintained order and structure in classroom.
- Assisted students in developing deeper understanding of course concepts by providing one-on-one support.
Kitchen Assistant
School Board Of Highlands County
03.2018 - 09.2021
- Cleaned and organized kitchen stations to promote team efficiency.
- Maintained clean, trash-free workspaces to maximize productivity and safety.
- Washed, peeled, and cut fruits and vegetables in advance to save time on food preparation.
- Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
- Accepted opportunities to learn new skills, improve performance and cross-train for other positions.
- Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
- Made food according to standard recipes with requested changes for customer satisfaction.
- Prevented food spoilage by monitoring dates, rotating stock, and following proper storage procedures.
Private Home Health Aide
Caring Professionals Homecare
01.2016 - 02.2018
- Provided mobility assistance such as walking and regular exercising.
- Offered patients and families emotional support and instruction in preparing healthy meals, independent living, and adaptation to disability or illness.
- Maintained records of patient care, condition, progress or problems to report and discussed observations with supervisor or case manager.
- Administered prescribed medications under direction of physician.
- Assisted patients with dressing, grooming and feeding needs, helping to overcome, and adapt to mobility restrictions.
- Performed laundry, grocery shopping and other light housekeeping duties as instructed by client.
- Traveled to clients' homes to complete healthcare services and promote continuity of care.
- Assisted disabled clients to support independence and well-being.
- Followed nutritional plans to prepare optimal meals.
Bank Loan Advisor
Apex Technical School
12.2004 - 04.2010
- Assisted customers with completing loan applications and other paperwork.
- Developed and maintained relationships with customers, lenders and other third parties.
- Negotiated loan terms and conditions with customers to secure best deal.
- Evaluated loan requests and documents to verify accuracy and completeness.
- Solved students issues with loans and provided payment resolution.
- Prepared weekly reports of students loans with 95% of successful deferred or loans in payments.
Education
Associate of Arts - Business Administration
South Florida State College
Avon Park, FL03.2024
Skills
- Allergic Reaction Procedures
- Complaint Handling
- Training Junior Team Members
- Pos Operation
- Professional Relationships
- Behavior Redirection
- Clerical Support
- Microsoft Office
- Team Support
- Behavior Modification
- Problem-Solving Skills
- Bilingual English/Spanish
Timeline
Lunchroom Monitor
School Board Of Highlands County
08.2023 - Current
Paraprofessional Aide
School Board Of Highlands County
01.2022 - 05.2022
Paraprofessional Aide
School Board Of Highlands County
09.2021 - 12.2021
Kitchen Assistant
School Board Of Highlands County
03.2018 - 09.2021
Private Home Health Aide
Caring Professionals Homecare
01.2016 - 02.2018
Bank Loan Advisor
Apex Technical School
12.2004 - 04.2010
Associate of Arts - Business Administration
South Florida State College
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