Overview

Work History

Education

Skills

Timeline

Yolanda Hamilton

Atlanta,GA

Overview

18

18

years of professional experience

Work History

Delivery Driver

Amazon

09.2017 - Current

Delivered packages to residential and commercial customers, consistently meeting daily delivery quotas.
Ensured timely, accurate, and safe delivery while adhering to all traffic laws and company protocols.
Used Amazon's route optimization software to improve efficiency and reduce delivery time.
Maintained high customer satisfaction through professional communication and problem-solving.
Conducted vehicle safety checks and maintained cleanliness and organization of the delivery vehicle.

Cashier

Check And Go

01.2016 - 08.2017

Processed check cashing transactions for customers in a timely and accurate manner while verifying identity and account details.
Managed cash handling, balancing daily transactions, and ensuring accurate records of all financial activities.
Provided excellent customer service by addressing inquiries, resolving issues, and ensuring a positive experience for clients.
Adhered to all regulatory guidelines and company policies to mitigate risk and prevent fraud.
Worked collaboratively with team members to meet operational goals and enhance service delivery.

General Manager

Vision Works Corp

05.2007 - 08.2015

Led all aspects of daily operations, including sales, inventory management, and staff supervision for a busy eyeglass retail location
Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
Developed and implemented strategies to increase sales and profitability.
Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.

Education

High School Diploma -

Mackenzie High School

Detroit, MI

01-1999

Skills

Cash handling and transaction processing
Customer service and relationship building
Attention to detail and accuracy

Regulatory compliance and fraud prevention
Time management and organizational skills
Conflict resolution and problem-solving

Timeline

Delivery Driver

Amazon

09.2017 - Current

Cashier

Check And Go

01.2016 - 08.2017

General Manager

Vision Works Corp

05.2007 - 08.2015

High School Diploma -

Mackenzie High School