Yolanda Hosea
Syracuse,NY
Summary
Dynamic Financial Management Specialist at Helio Health with a proven track record in budget preparation and financial forecasting. Adept at enhancing client satisfaction through exceptional customer service and meticulous attention to detail. Skilled in collaborating with cross-functional teams to achieve financial objectives while maintaining compliance and accurate records.
Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.
Overview
12
12
years of professional experience
Work History
Financial Management Specialist
Helio Health
Syracuse, NY
11.2025 - Current
- Assisted in budget preparation and financial forecasting processes.
- Maintained accurate financial records and documentation for compliance purposes.
- Supported reporting activities by gathering and organizing financial data efficiently.
- Collaborated with cross-functional teams to ensure alignment on financial objectives.
- Assisted clients with budgeting and cash flow management.
- Handled payments and disbursements for 193 clients.
Admission Intern
Onondaga Community College
Syracuse, NY
08.2024 - 08.2025
- Assisted prospective students with application processes and program information
- Developed informative materials to enhance recruitment efforts
- Improved communications with prospective students by creating engaging social media content related to admissions updates and events.
- Organized and participated in college fairs, resulting in increased awareness of the institution among potential students.
- Enhanced student enrollment by streamlining the admissions process and providing exceptional customer service.
- Supported the development of new recruitment strategies to target underrepresented populations within applicant pool.
- Implemented strategies to increase student recruiting, engagement and retention.
- Collaborated with faculty, staff and students to identify and address institutional challenges.
Front Desk Receptionist
Onondaga County DSS
Syracuse, NY
05.2023 - 11.2023
- Greeted and assisted visitors, providing information and ensuring positive first impressions.
- Managed multi-line phone system, directing calls to appropriate departments efficiently.
- Processed incoming mail and packages, distributing them to relevant personnel promptly.
- Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
- Addressed client inquiries and concerns, resolving issues promptly to improve satisfaction levels.
- Collaborated with team members to streamline front desk operations and enhance service delivery.
Peer Counselor
Onondaga County Health Department
Syracuse, NY
03.2014 - 08.2017
- Facilitated peer support sessions to promote mental health awareness and community engagement.
- Developed educational materials on wellness topics tailored for diverse populations.
- Conducted assessments to identify client needs and recommend appropriate resources.
- Ensured confidentiality and privacy by adhering to all ethical guidelines and legal requirements within the counseling profession.
- Monitored client progress, adjusting counseling techniques as needed to optimize outcomes.
- Advocated for client needs within the community, connecting them to relevant resources and services for additional support.
- Maintained detailed case notes and documentation, ensuring accurate records of client interactions and progress towards goals.
- Met mentee formally, informally, in-person and virtually to offer support.
Education
Associate of Science - Human Services
Onondaga Community College
Syracuse, NY05-2025
Skills
- Organizational development
- Customer service
- Problem-solving
- Attention to detail
- Multitasking
- Excellent communication
- Team collaboration
- Decision-making
- Verbal and written communication
- Client confidentiality
- Interpersonal communication
Timeline
Financial Management Specialist
Helio Health
11.2025 - Current
Admission Intern
Onondaga Community College
08.2024 - 08.2025
Front Desk Receptionist
Onondaga County DSS
05.2023 - 11.2023
Peer Counselor
Onondaga County Health Department
03.2014 - 08.2017
Associate of Science - Human Services
Onondaga Community College