Yolanda Y. Hudson
Lake Elsinore,CA
Summary
Responsive, results oriented, strategic Human Resources Business Partner Lead (Associate Director) who has well-rounded experience in all functional areas of HR, including labor law compliance, employee relations, performance management, project management, program development/implementation, organizational effectiveness, organizational design, leave of absence, and ADA accommodations. Supports clients by effectively balancing role of consultant/mentor as a gatekeeper to control employer-related risks while growing client's management skills. Thrives on mentoring business owners/managers as well as proven success at understanding unique business needs to establish genuine relationships as an indispensable partner.
Overview
14
14
years of professional experience
1
1
Certificate
Work History
HR Business Partner Lead (Associate Director)
Humana, Inc.
Louisville, KY
10.2017 - 07.2021
- Managed/Supervised activities of four HR Business Partners who handled client group of 2,500 leading their people management agenda by applying broad experience in various Human resources functional areas along with projects.
- Managed four Reporting/Technology Teammates responsible for managing metrics/KPIs to ensure necessary software applications met business requirements while also creating reports to help assess business strategy/program outcomes.
- Proactively assess business’ performance to recommend action plan through collaborative consultation. While developing suitable lifecycle approach to human capital strategy integrating/ promoting diversity and inclusion.
- Collaboratively partnered alongside senior leaders to resolve complex employee issues which affected management decisions by providing guidance on appropriate employee corrective steps. While educating management on successful policy implementation/ enforcement actions to prevent employee legal entanglements.
- Partner alongside various groups (Compensation, Legal, Risk Management, Program Sr. Leaders, other HR COEs) on issues relating to sensitive employee relations matters.
- Conduct confidential investigations of claims of harassment, discrimination, bullying, retaliation, other policy violations, and guide on outcomes/communication.
- Worked alongside all levels of management on performance evaluations, supervisory practices, dispute resolution, employee relations/employee accountability.
- Promoted necessary changes to align operations’ strategic plans. Identified gaps, proposed, implemented changes to programs, policies necessary to cover risks.
- Supported market expansion initiatives while implementing process improvements to execute demand analysis to drive bottom-line growth.
HR Process Manager
Humana, Inc.
Louisville, KY
01.2010 - 01.2017
- Evaluated over 20+ corporate business processes to align outcomes with strategic goals and corporate vision. While analyzing substantial amounts of data to identify improvement projections with 95% accuracy.
- Worked alongside business leaders and SMEs to create, implement, manage multiple business/ corporate level programs (i.e., Driver's Safety, Random Drug Testing, RIF process, Career Development)
- Maintained company compliance with local, state and federal laws, in addition to establishing organizational standards to mitigate risk.
- Oversaw managerial needs by implementing fresh solutions into business strategies.
HR Shared Services Consultant
Humana, Inc.
Louisville, KY
01.2007 - 01.2010
- Performed daily HR Practitioner duties within HR Shared Services department for client group of 800 associates.
- Conducted confidential investigations of claims of harassment, discrimination, bullying, retaliation, other policy violations, while guiding on outcomes/communication.
- Mediated between management and employees to deliver conflict resolution to alleviate associate relations concerns.
Education
Master of Science - Human Resources Management
KELLER GRADUATE SCHOOL oF MANAGEMENT
Naperville, ILBachelor of Science - Managerial Science
NATIONAL LOUIS UNIVERSITY
Skills
- Proficient and Strategic HR Consultant
- HR Consultation and Leadership Development
- HR Coaching Leadership and Mentoring
- Change Management and Org Design/Effectiveness
- Integrating Policies and Policy Improvement Recommendations
- Data and Trend Analysis - Super User
- Employee Performance Management
- HR Program Design and Implementation (corporate and local HR level)
- HR Process Design and Implementation (corporate and local HR level)
- Project Management
- Six Sigma Yellow Belt
- Case Management Platform Implementation
- Certified Health & Wellness Coach
- Certified Life Coach
Certification
- Health and Wellness Coach, Emory University, June 2022
- Life Coach, Life Coach Institute, May 2022
Quote
There is a powerful driving force inside every human being that, once unleashed, can make any vision, dream, or desire a reality.
Tony Robbins
Timeline
HR Business Partner Lead (Associate Director)
Humana, Inc.
10.2017 - 07.2021
HR Process Manager
Humana, Inc.
01.2010 - 01.2017
HR Shared Services Consultant
Humana, Inc.
01.2007 - 01.2010
Master of Science - Human Resources Management
KELLER GRADUATE SCHOOL oF MANAGEMENT
Bachelor of Science - Managerial Science
NATIONAL LOUIS UNIVERSITY
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