Yolanda Hudson
Tampa,FL
Summary
Detail-oriented professional skilled in recordkeeping and negotiation, with a proven track record of streamlining patient transfer processes at James A. Haley VA Hospital. Brings extensive financial management expertise across diverse organizations, enhancing operational efficiency and compliance. Accomplished analyst with strong financial insights, dedicated to driving profitability and growth through effective acquisition and merger strategies. Expert in data retrieval systems, fostering improved interdepartmental communication and collaboration.
Overview
18
18
years of professional experience
1
1
Certification
Work History
Transfer Coordinator
JAMES A. HALEY VA HOSPITAL
Tampa, FL
03.2023 - Current
- Coordinates the transfer of patients to and from external hospitals to the VA Hospital
- Acts as a liaison between the Department of Veteran Affairs to ensure smooth transition
- Communicates the transfer policies and procedures as stated in Federal codes, VA Regulations, VISN Policies, and James A
- Haley Veterans' Hospital policies to outside facilities, agents of patients and private hospitals
- Communicates the travel needs of patients transferring from acute hospital care facilities to our Patient Travel Unit
- Maintains knowledge of the following positions in order to perform the task assigned effectively; Utilization Review Nurse, Administrative Officer of the Day, Medical Officer of the Day, Health Unit Coordinator, Travel Clerk, Patient Services Assistant- Admissions, Fee Basis Clerk, and Eligibility Clerk-Enrollment Center
- Utilizes CPRS, MS Access database, Microsoft Suite, and communication programs
- Works with transfer staff, nurses, providers, etc
- To coordinate the transfer of patients
- Communicates orally and in writing, using Telephonic Authorization Forms or thru VISTA, to the appropriate medical and administrative staff
- Maintains knowledge of HINQ, PDX, and VISTA resources to ensure proper documentation and that the data is correctly used to determine eligibility for entry into the VA system
- Serves as a point of contact for the medical center on all training matters relating to the units of the Health Administration Service (HAS) computer system, coordinating training and monitoring the needs of users
Advanced Medical Support Assistant
JAMES A. HALEY VA HOSPITAL
Bay Pines, FL
05.2021 - 03.2023
- Assist patients throughout inpatient and outpatient process
- Maintain efficient cross-communication with patients, interdisciplinary team and medical centers
- Obtained and reviewed various reports, statements, records and related medical materials
- Documented claim files and submitted final reports to file for closure
Mental Health Technician
JAMES A. HALEY VA HOSPITAL
Bay Pines, FL
08.2016 - 05.2021
- Coordinate with nurses regarding patient admissions, discharges, treatments, procedures and examinations
- Assist in the individualized care of the patient, directed toward physical and mental wellness
- Create and maintain records of patient interaction and progress in CRM system
Unit Secretary
KINDRED HOSPITAL- BAY AREA
Saint Petersburg, FL
07.2015 - 08.2016
- Research and respond to hospital unit questions verbally and electronically, referencing clinic policies, procedures and programs
- Handle full-cycle member registration and closure process
Unit Clerk
ST. ANTHONY’S HOSPITAL- BAY AREA
Saint Petersburg, FL
01.2007 - 04.2014
- Perform secretarial duties using specific knowledge of medical terminology and hospital, clinic, or laboratory procedures
- Schedule appointments, bill patients, compile/record medical charts, reports, and correspondence
Education
Associates - Criminal Justice
FLORIDA METROPOLITAN UNIVERSITY
Clearwater, FLSkills
- Recordkeeping
- Consulting
- Data retrieval systems
- Project assistance
- Scheduling and calendar management
- Negotiation
Certification
- Resident- All Lines, FLORIDA DEPT. OF FINANCIAL SERVICES
- Policy Certification, STATE FARM
- Estimatics Certification, STATE FARM
Timeline
Transfer Coordinator
JAMES A. HALEY VA HOSPITAL
03.2023 - Current
Advanced Medical Support Assistant
JAMES A. HALEY VA HOSPITAL
05.2021 - 03.2023
Mental Health Technician
JAMES A. HALEY VA HOSPITAL
08.2016 - 05.2021
Unit Secretary
KINDRED HOSPITAL- BAY AREA
07.2015 - 08.2016
Unit Clerk
ST. ANTHONY’S HOSPITAL- BAY AREA
01.2007 - 04.2014
- Resident- All Lines, FLORIDA DEPT. OF FINANCIAL SERVICES
- Policy Certification, STATE FARM
- Estimatics Certification, STATE FARM
Associates - Criminal Justice
FLORIDA METROPOLITAN UNIVERSITY
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