YOLANDA JENNINGS
Tacoma,WA
Summary
Dedicated to providing clients with the best care and guidance, a personable and organized individual effortlessly connects with clients and maintains a positive environment. Strong customer service and organizational skills perfectly complement a commitment to ensuring clients receive the utmost care and guidance when selecting optical products. With a background in medical, customer service, and retail.
Overview
26
26
years of professional experience
Work History
Jim Markley - Yamaha Northwest
Personal Assistant
Tacoma, WA
10.2019 - Current
- Demonstrated self-motivation and accountability with consistency.
- Proven ability to learn quickly and adapt to new.
- Demonstrated strong organizational and time management skills while managing multiple projects.
Office Assistant
PlusDrive LLC
Tacoma, US
10.2019 - 04.2023
- Monitored daily productivity to enhance personnel effectiveness.
- Facilitated timely and accurate completion of bi-weekly employee payroll.
- Handled customer interactions via phone, email, and in-person with professionalism.
CNA/Caregiver
Father
Camden, TN
10.2017 - 01.2019
- Kept track of important patient data and relayed it to healthcare staff in order to improve treatment planning and delivery.
- Recorded essential vitals like temperature, blood pressure, pulse, and respiration following physicians orders.
- Assisted client in managing their finances paying bills, and shopping for groceries and personal items.
Medical Assistant/ Front Office
Dr. Brain Keay, M.D. Internal Medicine
Yelm, Washington
01.2010 - 06.2016
- Enabled quick access to records by categorizing physical documents and converting them into digital format
- Assisted physician with minor surgeries, including preparing room and sterilizing instruments.
- Coordinated referrals to specialists or other healthcare providers as needed for comprehensive care management plans, reduced wait times by swiftly processing insurance claims, verifying coverage, and obtaining pre-authorizations when necessary.
Traveling Makeup Artist
MAC Cosmetics
Multiple Locations, WA
01.1999 - 06.2012
- Used customer service techniques and professional selling skills to sell products and related merchandise
- Kept a personal clients list that I built rapport or repeat customers with.
- Enhanced client satisfaction by providing personalized makeup consultations and product recommendations..
- Increased customer loyalty through exceptional service and tailored makeup applications.
- Collaborated with photographers and stylists to achieve desired looks for photoshoots, ensuring high-quality results.
- Attended industry conferences and workshops to stay current on new trends and techniques.
Timeline
Jim Markley - Yamaha Northwest
Personal Assistant
10.2019 - Current
Office Assistant
PlusDrive LLC
10.2019 - 04.2023
CNA/Caregiver
Father
10.2017 - 01.2019
Medical Assistant/ Front Office
Dr. Brain Keay, M.D. Internal Medicine
01.2010 - 06.2016
Traveling Makeup Artist
MAC Cosmetics
01.1999 - 06.2012