Summary
Overview
Work History
Education
Skills
Timeline
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Yolanda Lee

Columbus

Summary

Dynamic and detail-oriented professional with a proven track record at Bibb Mill Event Center, excelling in customer service and team collaboration. Enhanced event experiences through effective time management and meticulous equipment setups, ensuring seamless transitions. Recognized for boosting teamwork and adaptability in high-pressure environments, consistently delivering exceptional guest satisfaction.

Overview

3
3
years of professional experience

Work History

Server/setup

Bibb Mill Event Center
11.2024 - Current
  • Prevented property damage at multiple events by closely monitoring equipment setups and intervening when necessary to avoid mishaps or accidents.
  • Provided support during exhibition openings, assisting with catering setup and guest management for a successful event experience.
  • Oversaw event setup and teardown, ensuring seamless transitions between functions.
  • Coordinated equipment setup for special events such as conferences or presentations while adhering to strict deadlines.
  • Prepared necessary equipment for each shoot including lighting setups, backdrops, props based on project requirements ensuring seamless execution of tasks during sessions.
  • Assisted servers with food plating design, enhancing overall visual appeal for an improved dining experience for guests.
  • Boosted teamwork among servers through facilitating regular team-building exercises and group discussions.
  • Table setting and set up with linen, silverware, chargers (gold or silver), napkins multi fold.

Host/Promoter

Self-employeed
04.2022 - 03.2024
  • Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
  • Answered customer questions about hours, seating, and menu information.
  • Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
  • Enhanced customer satisfaction by promptly greeting and seating guests upon arrival.
  • Provided exceptional customer service by attentively listening to guest needs and promptly addressing any concerns or issues.
  • Organizing and booking. Coordinate security, DJ, hookah girls, Photographers, Podcast's, and Artist's.

Education

Associate Of Business Administration - Business Administration And Management

Southern New Hampshire University

Skills

  • Customer service
  • Team collaboration
  • Multitasking proficiency
  • Effective time management
  • Exceptional communication
  • Team player mentality
  • Adaptable to change
  • Detail-oriented
  • Professional appearance

Timeline

Server/setup

Bibb Mill Event Center
11.2024 - Current

Host/Promoter

Self-employeed
04.2022 - 03.2024

Associate Of Business Administration - Business Administration And Management

Southern New Hampshire University

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