Yolanda Lira
Eagle Pass,TX
Summary
One Year of experience in assistant administration and related positions. 2 Years unarmed security with CPR training. Proper customer service and flexible employee.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Unarmed Security Officer
Deployed Services
09.2022 - Current
- Completed full building and grounds patrols to spot and investigate concerns.
- Contributed to a positive work environment through excellent teamwork and collaboration with colleagues.
- Prevented theft and vandalism by maintaining a visible presence and closely monitoring surveillance cameras.
- Prevented crimes by immediately reporting all unusual, unauthorized, and illegal activity on premises.
- Responded quickly to incidents and assessed active situations for security concerns.
- Consistently maintained compliance with all site-specific guidelines, regulations, policies, procedures while carrying out duties as an Unarmed Security Officer.
Customer Service
Wendys Restaurant
03.2022 - 07.2022
- Displayed excellent customer service when greeting customers and accepting donations.
- Maintained excellent customer service with timely deliveries and professional communication.
- Provided exceptional customer service through timely communication and professional interactions.
- Increased client retention with exceptional customer service and timely followups.
Office Clerk Assistant
C.C. Winn High School
11.2021 - 06.2022
- Excellent communication skills, both verbal and written.
- Streamlined office processes by implementing efficient filing systems and organizational techniques.
- Maintained up-to-date employee files by regularly updating contact information, performance evaluations, and other relevant documentation as needed.
Education
Certificate of Completion - Private Security Program, Level Two Training Course
Texas A&M Engineering Extension Service (TEEX) - Institute for Law
11.2023
C.C. Winn High School
Eagle Pass, TX06.2022
Skills
- Report writing
- Incident reporting
- Property patrol
- Maintaining order
- Situational awareness
- Emergency response coordination
- Facility security
- Vigilant surveillance
- Maintaining confidentiality
- Stress tolerance
- Adaptable and flexible
- Honest and dependable
- Reliable and responsible
- Customer service
Regulatory Information
Texas Department of Public Safety - Texas Private Security Board, Enforcement & Protective Services Excellence (ILEPSE)
Certification
Private Security Program Certificate of Completion, Level Two Training Course, Texas A&M Engineering Extension Service (TEEX) - Institute for Law, F01229, 11/25/23, Melinda Lowery, Scott McCollum
Personal Information
Registration Number: 39-6715
Languages
English
Full Professional
Spanish
Full Professional
Timeline
Unarmed Security Officer
Deployed Services
09.2022 - Current
Customer Service
Wendys Restaurant
03.2022 - 07.2022
Office Clerk Assistant
C.C. Winn High School
11.2021 - 06.2022
Private Security Program Certificate of Completion, Level Two Training Course, Texas A&M Engineering Extension Service (TEEX) - Institute for Law, F01229, 11/25/23, Melinda Lowery, Scott McCollum
Certificate of Completion - Private Security Program, Level Two Training Course
Texas A&M Engineering Extension Service (TEEX) - Institute for Law
C.C. Winn High School
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