Yolanda Trevino
Phoenix,AZ
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Dedicated and adaptable professional with a proactive attitude and the ability to learn quickly. Strong work ethic and effective communication skills. Eager to contribute to a dynamic team and support organizational goals.
Overview
13
13
years of professional experience
Work History
Senior Acute Pharmacy Technician
Banner Health
Sun City West, AZ
08.2019 - Current
- Compounded medications according to established procedures and standards.
- Assisted pharmacists in preparing intravenous admixtures and chemotherapy drugs.
- Labeled medication containers according to pharmacy regulations.
- Trained new employees on proper procedures for filling prescriptions.
- Assisted pharmacists in compounding sterile products according to state regulations.
- Maintained proper storage and security conditions for drugs.
- Transferred medication from vials to sterile, disposable syringes using aseptic techniques.
- Participated in continuing education and training to stay current with pharmacy practices and technology.
- Assisted pharmacists in filling prescription orders accurately and efficiently.
- Assisted in training new employees on pharmacy procedures.
- Ensured compliance with state and federal pharmacy laws and regulations.
- Participated in pharmacy inventory management, including tracking expiration dates and removing outdated medications.
- Restocked shelves with new supplies of medications as needed.
- Worked effectively in team environments to make the workplace more productive.
Data Entry Pharmacy Technician
Saliba's Extended Care Pharmacy
Phoenix, AZ
08.2018 - 08.2019
- Received written prescription or refill requests, verifying information for completeness and accuracy.
- Provided customer service to patients regarding their medications and refills.
- Assisted customers by answering questions, locating items or referring to pharmacist for medication information.
- Provided exceptional customer service, addressing patient questions and concerns with empathy.
- Leveraged database to confirm validity of prescriptions, patient data and drug side effects.
- Assisted pharmacists in filling prescription orders accurately and efficiently.
- Interpreted and processed medication orders under supervision of pharmacist.
- Resolved discrepancies between insurance coverage and medication costs.
- Processed insurance claims and handled billing inquiries to ensure customer satisfaction.
Sterile Compounder
AmerisourceBergen
Memphis, TN
05.2016 - 07.2018
- Performed routine maintenance of all compounding equipment.
- Cleaned compounding equipment, enabling batches to meet quality control standards.
- Checked quality of mixed products at specific intervals in production process.
- Documented results of investigations into discrepancies or out-of-specification events.
- Ensured that all products were manufactured safely and efficiently according to established procedures.
- Completed all paperwork and batch documentation efficiently.
- Participated in meetings with Quality Assurance staff regarding product issues or improvements.
- Trained personnel on proper techniques for mixing medications and using compounding equipment.
- Prepared and compounded pharmaceutical products according to prescriptions and standards.
- Followed safety protocols when handling hazardous materials such as flammables or corrosives.
- Provided technical support to colleagues on proper use of compounding equipment.
- Calibrated equipment used in the compounding process.
- Recorded information on batch production records in accordance with regulatory requirements.
- Verified accurate documentation of raw chemicals used on each bath.
- Worked effectively in team environments to make the workplace more productive.
- Maintained updated knowledge through continuing education and advanced training.
Retail Pharmacy Technician
Christ Community Health Service
Memphis, TN
04.2012 - 04.2015
- Answered telephones to respond to questions or requests.
- Received and stored incoming supplies and informed supervisors of stock needs and shortages.
- Counseled patients on proper medication usage and potential side effects.
- Performed regular medication audits to ensure compliance with regulatory standards.
- Assisted customers with prescription refills and inquiries.
- Maintained proper storage and security conditions for drugs.
- Verified prescriptions and drug labels, documents and packages.
- Greeted customers and answered questions regarding personal medications or over-the-counter pharmacy products.
- Trained new employees on proper procedures for filling prescriptions.
- Provided exceptional customer service, addressing patient questions and concerns with empathy.
- Refilled medications, offered insight into over-the-counter products and verified insurance benefits.
- Operated cash registers to accept payments from customers.
- Completed paperwork related to insurance billing processes.
- Prepared prescription transfers to other pharmacies.
- Received written prescription or refill requests, verifying information for completeness and accuracy.
Education
Pharmacy Technician - Vocational-Technical Education
Remington College
Memphis, TN04-2012
GED -
Frank X. Gordon Learning Center
Glendale, AZ04-2008
Skills
- Quality assurance
- Decision-making
- Dependable and responsible
- Friendly, positive attitude
- Collaboration
- Multitasking Abilities
- Training & Development
- Attention to detail
- Problem-solving
- Teamwork and collaboration
- Microsoft Word
- Data management
Languages
Spanish
Professional
References
References available upon request.
Timeline
Senior Acute Pharmacy Technician
Banner Health
08.2019 - Current
Data Entry Pharmacy Technician
Saliba's Extended Care Pharmacy
08.2018 - 08.2019
Sterile Compounder
AmerisourceBergen
05.2016 - 07.2018
Retail Pharmacy Technician
Christ Community Health Service
04.2012 - 04.2015
Pharmacy Technician - Vocational-Technical Education
Remington College
GED -
Frank X. Gordon Learning Center