Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Yolanda Metoyer

Lake Charles,Louisiana

Summary

Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth. Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.

Overview

19
19
years of professional experience
1
1
Certification

Work History

Sabbatical Leave

Metoyer's Household
Lake Charles, LA
05.2024 - Current

Initiated a medical leave to undergo surgery, emphasizing a commitment to recovery and rehabilitation.

Utilization Review Representative

Ethos Risk Services
Broussard, LA
06.2023 - 05.2024
  • Analyzed and assessed prior authorization requests to facilitate timely service notifications.
  • Conducted comprehensive reviews of medical necessity and appropriateness for insurance claims
  • Collaborated with healthcare providers to ensure compliance with utilization review guidelines

Accounts Payable

Hub Enterprises
Broussard, LA
03.2022 - 05.2023
  • Managed outbound communication and responded to inbound calls and emails to support accounts payable operations.
  • Verified vendor invoices for accuracy and compliance with documentation standards prior to processing payments.
  • Improved vendor relationships through diligent communication and prompt issue resolution.
  • Managed entry and filing of accounts payable invoices to ensure accurate financial records.

Case Investigator/Contact Tracer

Hub Enterprises
Broussard, LA
07.2020 - 03.2022
  • Ensured adherence to infectious disease epidemiology department guidelines by safeguarding case confidentiality and complying with all PHI, PII, and HIPAA protocols.
  • Utilized Salesforce software platform to document information requests and submit support tickets efficiently.
  • Delivered comprehensive guidance on state isolation procedures to support adherence and compliance monitoring efforts.

Cost Control Specialist

Furmanite Technical Solutions
Sulphur, LA
09.2013 - 11.2013
  • Maintained contractor records (review purchase orders, process time variance or craft change exceptions, new employee entry, time reconciliation to gate log and contractor pay terms), manage new vendor submit and exception review process for facility, new vendor on-boarding (supply chain management setup.

PA Project Specialist

FEMA
Sulphur, LA
08.2006 - 10.2008
  • Provided data entry support for the Public Assistance entering project worksheet generated by Project Officers and contractors in the field.
  • Reviewed project work sheets for eligibility, and compliance with FEMA policy Guides.

Medical Claims Adjuster

Calcasieu Parish School Board Risk Management
Lake Charles, LA
05.2014 - 06.2017
  • Evaluated policy details and supporting documentation from healthcare providers to determine claims approvals or denials.
  • Analyzed policy details along with supporting documents provided by healthcare providers to make informed decisions on claims approvals or denials.

Staff Accountant

First National Bank
Lake Charles, LA
05.2011 - 06.2017
  • Prepared monthly financial statements and reports, ensuring compliance with regulatory standards.
  • Assisted in budget preparation, providing accurate forecasts for revenue and expenses based on historical trends.
  • Prepared and processed journal entries to record in general ledger and

Education

Bachelor of Science -

McNeese State University
Lake Charles, LA
05-1993

Skills

  • Strong customer service
  • Strong verbal communication
  • Critical Thinking
  • Attention to Detail
  • Friendly, positive attitude
  • Problem-solving
  • Time management
  • Attention to detail
  • Dependable and responsible
  • Multitasking Abilities
  • Computer skills
  • Organizational skills
  • Active listening

Certification

  • COVID-19 Contact Tracing (2020)
  • Office of Public Health Contact Tracing, Louisiana Department of Health (2020)
  • Phishing and Ransomware Awareness and Identification, Louisiana Department of Health (2020)

Timeline

Sabbatical Leave

Metoyer's Household
05.2024 - Current

Utilization Review Representative

Ethos Risk Services
06.2023 - 05.2024

Accounts Payable

Hub Enterprises
03.2022 - 05.2023

Case Investigator/Contact Tracer

Hub Enterprises
07.2020 - 03.2022

Medical Claims Adjuster

Calcasieu Parish School Board Risk Management
05.2014 - 06.2017

Cost Control Specialist

Furmanite Technical Solutions
09.2013 - 11.2013

Staff Accountant

First National Bank
05.2011 - 06.2017

PA Project Specialist

FEMA
08.2006 - 10.2008

Bachelor of Science -

McNeese State University