Store Manager
YOLANDA MILLER
Family Dollar
Miami,FL
1
Certification
9
years of professional experience
Dynamic Store Manager at Family Dollar with a proven track record in enhancing customer satisfaction and driving sales growth. Expert in inventory control and problem-solving, I successfully implemented merchandising strategies that boosted sales . Committed to team development and operational excellence, ensuring compliance and a positive shopping experience.
Work History
Store Manager
9 Years 1 Month- Managed daily operations, ensuring store compliance with company policies and procedures.
- Supervised staff, providing training and guidance to enhance team performance.
- Implemented merchandising strategies to optimize product placement and increase sales.
- Monitored inventory levels, coordinating restocking efforts to maintain product availability.
- Analyzed sales data to identify trends, driving strategic decisions for improved profitability.
- Resolved customer inquiries and complaints effectively, enhancing overall shopping experience.
- Conducted regular audits of cash handling processes, ensuring accuracy and accountability within the team.
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Managed inventory control, cash control, and store opening and closing procedures.
- Assisted with hiring, training and mentoring new staff members.
- Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.
- Completed point of sale opening and closing procedures.
- Approved regular payroll submissions for employees.
- Reconciled daily sales transactions to balance and log day-to-day revenue.
- Ensured compliance with all applicable laws, regulations, policies by regularly reviewing store procedures and taking corrective measures when necessary.
Education
High School Diploma
Skills
Customer service
Problem-solving
Customer relations
Multitasking and organization
Certification
ServSafe
Timeline
Store Manager
Family Dollar
07.2017 - 08.2026Read More
Colegio Arteaga Munoz
High School Diploma
Read More