Yolanda Mitchell
Durham,NC
Summary
Medical information specialist prepared to contribute to healthcare teams with thorough knowledge of medical records management. Proven abilities in maintaining data integrity and supporting patient care through accurate health information. Known for strong collaboration, adaptability, and reliability in dynamic environments.
Professional with strong background in managing medical records and health information systems. Adept at ensuring data accuracy, maintaining confidentiality, and adhering to compliance standards. Strong team player with focus on collaboration and achieving results. Reliable and adaptable, skilled in electronic health records (EHR) management, coding, and data entry.
Experienced with health information management, focusing on accurate and confidential record maintenance. Utilizes health information systems and coding software to support healthcare operations. Track record of ensuring data integrity and contributing to effective patient care.
Meticulous Medical Records Clerk with 20-year history processing medical records requests while delivering highest quality customer service. Builds rapport with staff and patients to foster smooth and effective department operations. Strong knowledge of Release of Information policies and procedures and HIPAA regulations.
Overview
21
21
years of professional experience
Work History
Medical Records and Health Information Technician
Duke University
Durham, NC
10.2005 - Current
- Managed patient health records utilizing electronic health record (EHR) systems for accuracy and compliance.
- Ensured confidentiality and security of sensitive medical information in accordance with HIPAA regulations.
- Trained new staff on data entry procedures and best practices for maintaining health information integrity.
- Conducted audits to verify the accuracy of medical documentation, enhancing overall data quality.
- Collaborated with healthcare providers to streamline workflows and improve record retrieval processes.
- Developed training materials for staff to enhance understanding of health information management standards.
- Led initiatives to digitize paper records, significantly reducing physical storage requirements and improving accessibility.
- Implemented process improvements that increased efficiency in managing patient registration and discharge documentation.
- Managed the release of information process, safeguarding sensitive patient data while adhering to legal requirements.
- Implemented quality control measures within the department, resulting in improved accuracy rates in medical record keeping.
- Enhanced patient care by accurately organizing and maintaining medical records and health information.
- Acted as a liaison between departments, coordinating efforts to achieve efficient interdepartmental communication concerning health information management.
- Trained fellow technicians on best practices for managing health information, fostering a high-performance team environment.
- Assisted healthcare providers with timely access to accurate medical records, contributing to better patient outcomes.
- Optimized storage solutions for physical medical records while ensuring easy retrieval when needed.
- Ensured compliance with HIPAA regulations through diligent management of confidential patient data.
- Reduced errors in coding diagnoses and procedures by meticulously reviewing medical records for accuracy.
- Contributed to revenue cycle management by accurately coding services rendered for billing purposes.
- Monitored changes in regulations and guidelines affecting medical records management, adjusting departmental policies accordingly.
- Established and maintained strong relationships with external vendors, ensuring smooth operations within the department.
- Conducted regular audits of medical records to identify discrepancies and areas for improvement in documentation practices.
- Streamlined record-keeping processes for increased efficiency in retrieving crucial patient information.
- Implemented electronic health record systems, improving the accessibility and organization of medical documentation.
- Maintained confidentiality of all medical records and sensitive information to comply with HIPAA regulations.
- Reviewed charts and flagged incomplete or inaccurate information.
- Maintained patient records systems by archiving, scaning and indexing important documents and files.
- Processed medical records requests from outside providers according to facility, state, and federal law.
- Maintained patient confidence by keeping patient records information confidential.
- Developed and maintained organized filing system for medical records to adhere to HIPAA regulations.
- Obtained necessary signatures on information release forms to obtain medical and treatment records from other service providers.
- Maintained patient records in compliance with security regulations.
- Printed and photocopied documents to provide patients with copies of medical records.
- Scanned medical records in digital format for easy retrieval and accessibility.
- Scanned and uploaded medical records into electronic medical records system.
- Maintained accuracy, completeness, and security for medical records and health information.
- Tracked and monitored requests for medical records release.
- Input data into computer programs and filing systems.
- Utilized electronic medical record systems to store, retrieve and process patient data.
Education
Bachelor of Science -
Ruthledge College
South Carolina Medical Information Terminology - Medical Terminology
Durham Technical Community College
Durham, NC05.1990
Skills
- Quality assurance checks
- HIPAA compliance
- Patient confidentiality
- Clinical documentation
- Records organization
- Information verification
- Adaptability to change
- Medical transcription
- Health information management
- Medical billing
- Medical terminology proficiency
- HIPAA regulations
- Written and verbal communication
- File organization
- Medical terminology understanding
- Data entry
- Medical terminology
- Document scanning
- Inventory coordination
- Records management
- Medical records management
- New patient chart preparation
- Information retrieval
- Electronic medical records handling
- Medical records audits
- Excellent communication
- Critical thinking
- Organizational skills
- Electronic health records
- Computer proficiency
- Analytical thinking
- Patient data confidentiality
- Professionalism
Timeline
Medical Records and Health Information Technician
Duke University
10.2005 - Current
Bachelor of Science -
Ruthledge College
Medical Information Terminology - Medical Terminology
Durham Technical Community College