Summary
Overview
Work History
Education
Skills
Timeline
Generic

Yolanda Navarro

14719 Amigos Rd ,CA

Summary

Dynamic professional with a proven track record. Excelling in customer service and meticulous documentation. Adept at multitasking and organization, I effectively resolved client inquiries while maintaining a safe work environment. Committed to enhancing operational efficiency and delivering exceptional results in fast-paced settings.

Overview

2027
2027
years of professional experience

Work History

Technician

Department of Motor Vehicles
  • Processed vehicle registrations and title applications efficiently.
  • Provided customer service by addressing inquiries and resolving issues promptly.
  • Maintained a safe work environment by strictly adhering to established safety protocols and guidelines.

Employment Service Specialist

San Bernardino County Transitional Assistance Department
Ontario, CA
01.2024 - Current
  • Assessed client needs to connect individuals with appropriate employment resources.
  • Facilitated workshops on job readiness and interviewing techniques for diverse populations.
  • Collaborated with community organizations to enhance referral systems and client outreach efforts.
  • Maintained accurate records of client interactions and progress using case management software.
  • Provided ongoing support to clients in achieving employment goals through personalized action plans.
  • Developed training materials and resources to improve service delivery and client engagement strategies.

Records Technician

San Bernardino County Assessor and Recorder
San Bernardino
05.2023 - 01.2024

Deputy Commissioner of Civil Marriages.

Issue Vital Records , Birth, Death and Marriage Certificates.

Swear in Notaries.

Research property records. Issue copies of deeds.

Employment Development Department

Employment Specialists
Riverside
01.2020 - 06.2020
  • Organized and maintained accurate records for efficient retrieval and processing.
  • Processed documents using electronic filing systems to enhance accessibility and reduce retrieval time.
  • Filed and Administered unemployment insurance claims.
  • Provide exceptional one of a kind quality customer service.
  • Act as a point of contact for the public, answering inquiries regarding benefits and services.
  • Provided technical expertise on complex cases, such as overpayments or appeals.

Project Manager

TechOne Construction
Montclair, CA
08.2016 - 04.2018
  • Led project planning sessions to define scope, timelines, and resources for construction initiatives.
  • Coordinated cross-functional teams to ensure alignment and timely completion of project milestones.
  • Managed procurement processes, including vendor selection and contract negotiations for construction materials.
  • Successfully managed multiple projects simultaneously by prioritizing tasks according to urgency, resource availability, and alignment with organizational goals.
  • Met project deadlines without sacrificing build quality or workplace safety.
  • Established effective communication among team members for enhanced collaboration and successful project completion.

Cast Member

Disneyland Resorts
Anaheim, CA
01.2013 - 08.2016
  • Assisted in maintaining cleanliness and organization throughout assigned areas, ensuring a welcoming environment for guests.
  • Collaborated with team members to execute daily operational tasks efficiently, enhancing overall guest satisfaction.
  • Adapted quickly to changing environments, demonstrating flexibility during peak periods and special events.
  • Contributed to the execution of themed events by assisting in setup, breakdown, and guest interaction activities.
  • Promoted safety awareness among peers by adhering to established guidelines and encouraging compliance with health standards.
  • Implemented problem-solving skills when addressing unexpected challenges or changes within the workplace setting.
  • Collaborated with fellow cast members to ensure seamless operations and consistent guest satisfaction.
  • Handled cash transactions effectively, ensuring accuracy and adhering to company policies for financial security.

Education

Bachelor of Science - Business Administration

California State Polytechnic University, Pomona
Pomona, CA
07-2018

Skills

  • Customer service
  • Works Well Under Pressure
  • Multitasking and organization
  • Attention to detail
  • Documentation and reporting

Timeline

Employment Service Specialist

San Bernardino County Transitional Assistance Department
01.2024 - Current

Records Technician

San Bernardino County Assessor and Recorder
05.2023 - 01.2024

Employment Development Department

Employment Specialists
01.2020 - 06.2020

Project Manager

TechOne Construction
08.2016 - 04.2018

Cast Member

Disneyland Resorts
01.2013 - 08.2016

Technician

Department of Motor Vehicles

Bachelor of Science - Business Administration

California State Polytechnic University, Pomona