Yolanda Ramos
Poteet
Summary
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
14
14
years of professional experience
Work History
Customer Service Rep-C&RS
Carenet Health
11.2023 - Current
- Answer all inbound calls directing caller to the correct location, enroll patients in various health and wellness programs, accept and process payments for classes, schedule new and existing patients using Epic system for an orthopedic office and breast center, send messages regarding patients to doctors, physicians assistants and clinical staff.
DOT Administrative Assistant
Straitline Pumps, LLC
06.2022 - 04.2023
- Responsible for monthly registrations of frac fleet, responsible for titling of new and used purchased vehicle, assist with the requirements of lost titles, created and generated quarterly overweight hubometers
Title Clerk
Allways Auto Group, LDT
02.2021 - 04.2022
- Processed new vehicle registrations, processed all certified pre-owned invoices, completed vehicle wholesales, assisted with end of the month reconciliation
Region HR/Office Coordinator
Convenant Testing Technologies
06.2019 - 04.2020
- Assist with new hire process and onboarding document, responsible for running motor vehicle reports to check status of potential new hires that would be operating company vehicles, assisted with the random drug testing, assist with new hire orientations
Senior Administrative Assistant
GR Energy Services
09.2017 - 06.2019
- Entered monthly inventory on Excel spreadsheets, entered employee time via Paycom, managed purchase orders, reconciled monthly credit card statements
Senior Administrative Assistant
Casedhole Solutions
11.2010 - 09.2017
- Responsible for inputting all accounts payable and accounts receivable into SAP system, kept track of all CDL drivers logs of hours, maintained and was responsible for all maintenance records for the fleet, maintained personnel files and kept up with annual training for all employees
Education
Bachelor of Administration -
Strayer University
Washington, DC03.2026
Skills
- MS Office (Word, Excel, PowerPoint, Note, Outlook, Teams)
- Epic Scheduling Software
- Paycom
- ADP
- Sales Force
- Friendly, Positive Attitude
- Teamwork and Collaboration
- Customer Service
- Problem-Solving
Timeline
Customer Service Rep-C&RS
Carenet Health
11.2023 - Current
DOT Administrative Assistant
Straitline Pumps, LLC
06.2022 - 04.2023
Title Clerk
Allways Auto Group, LDT
02.2021 - 04.2022
Region HR/Office Coordinator
Convenant Testing Technologies
06.2019 - 04.2020
Senior Administrative Assistant
GR Energy Services
09.2017 - 06.2019
Senior Administrative Assistant
Casedhole Solutions
11.2010 - 09.2017
Bachelor of Administration -
Strayer University
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