Yolanda Richardson
Columbus,GA
Summary
Compassionate and dependable caregiver with extensive experience at A Touch of Love Homecare, delivering personalized support and promoting client independence. Proven problem-solver skilled in developing customized care plans and maintaining accurate records. Strong ethics and time management ensure high-quality service and client satisfaction. Flexible availability enhances responsiveness to client needs.
Overview
14
14
years of professional experience
Work History
Caregiver
A Touch of Love Homecare
11.2022 - Current
- Provided personalized care and support to clients, ensuring comfort and safety.
- Assisted clients with daily living activities, promoting independence and dignity.
- Monitored client health status, reporting changes to healthcare professionals promptly.
- Developed and maintained trusting relationships with clients and their families.
- Maintained accurate records of client progress and care activities for compliance purposes.
- Implemented customized care plans based on individual needs and preferences.
- Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
- Performed light housekeeping duties to maintain cleanliness standards while respecting the patient''s personal space.
Commercial Janitorial Cleaner
Variety Wholesalers Inc.
04.2018 - 10.2022
- Maintained cleanliness and hygiene standards across school facilities daily.
- Operated cleaning equipment, ensuring proper usage and safety protocols.
- Assisted in setup and breakdown of school events, supporting logistical needs.
- Conducted routine inspections to identify maintenance issues and report findings.
- Trained new janitorial staff on procedures and equipment operation for efficiency.
- Improved cleaning schedules based on feedback, enhancing overall service quality.
- Maintained a clean and safe environment by performing daily janitorial tasks such as sweeping, mopping, and sanitizing surfaces.
- Ensured proper waste disposal with regular trash removal and recycling efforts, promoting an eco-friendly campus.
Housekeeping Supervisor
Holiday Inn
03.2012 - 08.2016
- Supervised daily housekeeping operations to ensure cleanliness and safety standards were consistently met.
- Trained and mentored staff on best practices and effective cleaning techniques for various facilities.
- Developed and implemented efficient scheduling systems to optimize team productivity and resource allocation.
- Conducted regular inspections of guest rooms and common areas, ensuring adherence to quality control measures.
- Collaborated with management to design training programs focused on enhancing service delivery and guest satisfaction.
- Resolved guest complaints promptly by implementing corrective actions and maintaining high service standards.
- Managed inventory of cleaning supplies, ensuring availability while minimizing waste through efficient ordering practices.
- Conducted regular room inspections to verify compliance with housekeeping standards.
Education
Associate of Applied Science - Nursing
Columbus Technical College
Columbus, Georgia, GASkills
- Respectful and compassionate
- Time management
- Elderly care
- Problem-solving
- Dependable and responsible
- Housekeeping
- Strong ethics
- Compassionate care
- Flexible schedule and availability
Timeline
Caregiver
A Touch of Love Homecare
11.2022 - Current
Commercial Janitorial Cleaner
Variety Wholesalers Inc.
04.2018 - 10.2022
Housekeeping Supervisor
Holiday Inn
03.2012 - 08.2016
Associate of Applied Science - Nursing
Columbus Technical College