Yolanda Riley
St. Ann,Jamaica
Summary
Reliable, Hardworking housekeeping/ laundry worker dedicated to keeping areas clean, organized and tidy. Knowledgeable about cleaning areas such as bathrooms with care and attention to detail. Well-organized team player committed to guest satisfaction
Overview
8
8
years of professional experience
Work History
ROOM ATTENDANT H2B
HOMEWOOD SUITE
2025.06 - Current
- Cleaned and returned vacant rooms to occupant-ready status.
- Set up housekeeping carts with appropriate supplies for each room assigned on daily basis.
- Moved beds, sofas and small furniture to wipe down baseboards and remove dust and dirt from hard-to-reach areas.
- Delivered extra linens, paper products and toiletries to guests.
- Ensured linen closets were stocked with necessary supplies, including sheets and towels.
ROOM ATTENDANT
The Sagamore Resort
2018.04 - 2024.11
- Organized, tidy space.
- Operated vacuum cleaners and shampooers to clean rugs, furniture, and draperies.
- Stripped beds of soiled linen upon checkout of guests from their rooms.
- Replenished room supplies such as toiletries, linens, and minibar items, ensuring guest satisfaction.
Room Attendant
Snowshoe Mountain Resort
2017.11 - 2022.04
- Used chemicals by following safety protocols and procedures to avoid burns and injuries.
- Achieved time management goals by following designated schedules and completing assigned tasks within allotted time frames.
- Reduced guest complaints by maintaining a high standard of cleanliness in all assigned rooms.
- Vacuumed carpets, mopped floors and dusted surfaces to maintain spotless environment.
Education
Housekeeping Level 1 Certification
HEART TRUST TRAINING INSTITUTION
08.2006
Skills
- Customer service
- Organizational skills
- Time management
- Written and oral communications
- Teamwork
- Detail-oriented
- Attention to detail
- Multitasking Abilities
- Cleaning techniques
- Adaptable and flexible
Timeline
ROOM ATTENDANT H2B
HOMEWOOD SUITE
2025.06 - Current
ROOM ATTENDANT
The Sagamore Resort
2018.04 - 2024.11
Room Attendant
Snowshoe Mountain Resort
2017.11 - 2022.04
Housekeeping Level 1 Certification
HEART TRUST TRAINING INSTITUTION