Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic

YOLANDA RUIZ

Forney

Summary

Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills.

Results-oriented achiever with proven ability to exceed targets and drive success in fast-paced environments. Combines strategic thinking with hands-on experience to deliver impactful solutions and enhance organizational performance.

Overview

11
11
years of professional experience

Work History

Birth Certification Specialist

Texas Health Presbyterian Hospital Dallas
10.2023 - 11.2025

Typing up the newborn's information in Texever, then organizing the room numbers to and going up upstairs to talk to the patient about the birth certificate worksheet for them to fill out. Scanning the document to epic. Certify the baby's birth certificate to make sure everything is correct and then send it to the state.

  • Proficient in Microsoft Office and record management systems. Strong attention to detail and customer service skills.
  • Detail-oriented administrative experience in vital records management, specializing in birth certificate processing.
  • Proven ability to handle confidential data, verify legal documentation, and provide excellent public service in high-volume environments.
  • Senior birth registrar training new people when they come on board to the team

SPL ADMISSIONS I PAS

Texas Health Presbyterian Hospital Dallas
11.2022 - 10.2023

Responsibilities are checking in patient, calling department letting them patients are in there way, taking payments. Accurately gathers complete demographic information to ensure medical records/billing process flows efficiently. Obtains and/or updates verification of benefits

  • Assists patients in understanding financial obligations; collects co-payments, self-pay deposits, and patient balances to reduce Accounts Receivable.
  • Prepares, presents, and thoroughly explains applicable legal, ethical, and compliance documents; ensures proper consents are signed by the appropriate parties.
  • Skilled at working independently and collaboratively in a team environment.
  • Excellent communication skills, both verbal and written.

TEXAS CARDIAC ARRHYTHMIA

Medical city Heart Hospital
06.2022 - 09.2022
  • Medical Front desk responsibilities were patient's check-in/check-out, scheduling, insurance verification and answering phone.
  • Be Answering phone, faxing referral to the doctor office.
  • Making copies
  • Calling patients to schedule appointment.

Dr. Anthony O'Connell OBGYN office Front Desk

Medical city hospital
03.2022 - 06.2022
  • Front Desk and doing medical assistant. Answering phones, voicemail, scanning insurance cards and patient's Id.
  • Front desk was responsible answering phone, making copies, checking in/outpatient in a timely manner.
  • Also calling Insurance to verification.
  • Schedule patients for follow up and reschedule appointment and sending labs to lab quest.

PATIENT REPRESENTATIVE

Care now urgent care
08.2021 - 03.2022
  • Front Desk Answering phones, voicemail, scanning insurance cards and patient's Id.
  • Front desk was responsible answering phone, making copies, checking in/outpatient in a timely manner.
  • Making copies and working in a fast-paced clinic and make sure we document we need.
  • Timely manner we needed to check-in and check-out patient's

Medical Assistant

Dr Vani Duvuuri
02.2022 - 03.2022
  • Administered patient care and performed routine clinical tasks efficiently.
  • Assisted in managing patient records using electronic health record systems.
  • Coordinated appointment scheduling to optimize provider workflows.
  • Conducted patient intake procedures, ensuring accurate data collection and confidentiality.
  • Maintained cleanliness and organization of exam rooms and medical equipment.

Sales Associate

Academy Sports Outdoors
07.2019 - 10.2020
  • Developed customer relationships to enhance loyalty and drive repeat business.
  • Assisted in inventory management, ensuring accurate stock levels and timely replenishment.
  • Executed merchandise displays to optimize visual appeal and increase sales opportunities.
  • Trained new associates on product knowledge and effective sales techniques.

Electronics

Wal-Mart Supercenter
05.2015 - 10.2016
  • These are the handhelds we use to keep track of our stock, find items, check back room stock, bin items (basically scanning them into an area in the back room), pick items (scanning them out of the back room), etc.
  • This is essential to learn in electronics as a large part of our stock is in the back room. Don't take anything out of your back room without picking it. If you don't know how to pick or bin by the time they have you running for tablets/laptops/Tvs. etc

Education

M.D. -

Remington College
Dallas, TX
05-2022

High School Diploma -

Spruce High School
Dallas, TX
05-2015

Skills

  • Organization & Time Management
  • Microsoft Office Suite
  • Strong Written & Oral Communication
  • Adaptable & Fast Paced
  • Interpersonal Relationships
  • Attention to detail
  • Multitasking
  • Adaptability and flexibility
  • Documentation skills
  • Data entry
  • Training and development
  • Data analysis
  • Records review

Accomplishments

  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Telephone Service - Professionally processed 80+ calls per day, providing information and service to ensure customer satisfaction.
  • Documented and resolved Issue and completing task

Timeline

Birth Certification Specialist

Texas Health Presbyterian Hospital Dallas
10.2023 - 11.2025

SPL ADMISSIONS I PAS

Texas Health Presbyterian Hospital Dallas
11.2022 - 10.2023

TEXAS CARDIAC ARRHYTHMIA

Medical city Heart Hospital
06.2022 - 09.2022

Dr. Anthony O'Connell OBGYN office Front Desk

Medical city hospital
03.2022 - 06.2022

Medical Assistant

Dr Vani Duvuuri
02.2022 - 03.2022

PATIENT REPRESENTATIVE

Care now urgent care
08.2021 - 03.2022

Sales Associate

Academy Sports Outdoors
07.2019 - 10.2020

Electronics

Wal-Mart Supercenter
05.2015 - 10.2016

M.D. -

Remington College

High School Diploma -

Spruce High School