Summary
Overview
Work History
Education
Skills
Timeline
Generic

Yolanda S Davis

Charlotte,NC

Summary

I’m a Strategic Logistics Planner, known for high productivity and the ability to effectively complete tasks. Possess specialized skills in supply chain management, route optimization, and inventory control. Excelling in problem-solving, communication, and time management, ensuring smooth logistics operations and effective team collaboration.

Overview

15
15
years of professional experience

Work History

Dispatcher / Driver Manager

PREMIER TRANSPORTATION
03.2024 - Current
  • Schedule and dispatch drivers, vehicles, and equipment to ensure timely delivery of goods.
  • Monitor routes and provide drivers with necessary information to optimize delivery times.
  • Communicate effectively with drivers, customers, and internal teams to resolve issues and ensure efficient operations.
  • Track and report shipment statuses using our logistics management software.
  • Ensure compliance with safety regulations and company policies.
  • Collaborate with other departments to improve overall logistics and transportation processes.
  • Maintain accurate records of dispatching activities and customer interactions.

Logistics Planner

ASHLEY FURNITURE DISTRIBUTION
10.2021 - 01.2024
  • Coordinator with vendors on delivery schedules for materials, parts, and products.
  • Analyzed supply chain data to identify trends in order fulfillment, shipping time, and customer service.
  • Collaborated closely with the logistics team members throughout the entire portal for booking shipments until final delivery.
  • Maintained accurate records of all transactions related to brokerage operations.
  • Responded to customer issues to provide immediate resolution and improve retention.
  • Supported day-to-day workflow within the department to ensure timely completion of tasks.
  • Identified potential problems and implemented solutions to improve performance.
  • Review feedback from the customers regarding their experience of working with our company & carrier capacity.
  • Handle sales calls, email ext... and confidently negotiate customer and carrier rates.

Transportation Coordinator

QUEEN CITY APPLIANCE
02.2020 - 03.2023
  • Provide an accurate delivery window based on the understanding of the driver’s workflow.
  • Maintain transportation information on all deliveries and provide information to management, sales, and customers as requested.
  • Utilize Dispatch Track to route drivers.
  • Communicate directly with customers regarding their requirements for delivery.
  • Assist with the development of new transportation routes that would reduce overall cost.
  • Provided training and guidance on proper loading techniques when necessary to ensure safe handling of goods during transport.

Logistics & Breakdown Coordinator

CARDINAL LOGISTICS
08.2018 - 02.2020
  • Manage customer inventory and vehicle utilizations through multiple systems and analysis.
  • Acknowledge orders and provide accurate delivery windows based on a thorough understanding of the current workload and workforce.
  • Analyze workload and determine the most efficient means possible to deliver fuel with focus on costs, priorities, and logistics.
  • Utilize the system to dispatch loads to drivers in the proper order and ensure drivers complete the workload.
  • Communicate directly with customers regarding their requirements.
  • Maintain an understanding of DOT regulations and work with the safety and fleet managers to ensure safety safety-first philosophy is always followed.
  • Assist drivers with the in-cab billing and ELD system.

Brokerage / Logistics Coordinator

XPO LOGISTICS
07.2015 - 06.2018
  • Update account managers on problem loads, and the action that will or has been taken.
  • Provide detailed directions and instructions to properly route drivers.
  • Maintain customer profile information with the company database.
  • Developed and implemented plans to reduce the cost associated with the transportation process.
  • Negotiated contracts with carriers to secure the most cost-effective rates while maintaining quality service standards.

Logistics Coordinator

CLARIANT
06.2011 - 08.2015
  • Create and maintain deliveries in SAP.
  • Advise customer services of any issues with delivery not arriving on time.
  • Schedule and coordinate the carrier for the assigned location.
  • Track & monitor shipments overseas and ocean freight.
  • Respond quickly to customer inquiries about changes to order and their schedules.
  • Created reports on freight delivery timeline invoices.

Education

Bachelor of Science - Operations Management

University of Phoenix
07-2023

Certification - Pharmacy Technology

Central Piedmont Community College
01-2005

Skills

  • Warehouse Management
  • Transportation Planner
  • Cost Reduction Strategies
  • Logistics Analysis
  • Negotiation
  • Transportation Management Systems
  • Customer Services
  • PeopleSoft
  • Freight Optimizer
  • Account Management
  • AS400
  • Dispatch Trace - TMW, TMS, SA

Timeline

Dispatcher / Driver Manager

PREMIER TRANSPORTATION
03.2024 - Current

Logistics Planner

ASHLEY FURNITURE DISTRIBUTION
10.2021 - 01.2024

Transportation Coordinator

QUEEN CITY APPLIANCE
02.2020 - 03.2023

Logistics & Breakdown Coordinator

CARDINAL LOGISTICS
08.2018 - 02.2020

Brokerage / Logistics Coordinator

XPO LOGISTICS
07.2015 - 06.2018

Logistics Coordinator

CLARIANT
06.2011 - 08.2015

Certification - Pharmacy Technology

Central Piedmont Community College

Bachelor of Science - Operations Management

University of Phoenix
Yolanda S Davis