Summary

Overview

Work History

Education

Skills

Timeline

Yolanda S Davis

Charlotte,NC

Summary

I’m a Strategic Logistics Planner, known for high productivity and the ability to effectively complete tasks. Possess specialized skills in supply chain management, route optimization, and inventory control. Excelling in problem-solving, communication, and time management, ensuring smooth logistics operations and effective team collaboration.

Overview

years of professional experience

Work History

Dispatcher / Driver Manager

PREMIER TRANSPORTATION

03.2024 - Current

Schedule and dispatch drivers, vehicles, and equipment to ensure timely delivery of goods.
Monitor routes and provide drivers with necessary information to optimize delivery times.
Communicate effectively with drivers, customers, and internal teams to resolve issues and ensure efficient operations.
Track and report shipment statuses using our logistics management software.
Ensure compliance with safety regulations and company policies.
Collaborate with other departments to improve overall logistics and transportation processes.
Maintain accurate records of dispatching activities and customer interactions.

Logistics Planner

ASHLEY FURNITURE DISTRIBUTION

10.2021 - 01.2024

Coordinator with vendors on delivery schedules for materials, parts, and products.
Analyzed supply chain data to identify trends in order fulfillment, shipping time, and customer service.
Collaborated closely with the logistics team members throughout the entire portal for booking shipments until final delivery.
Maintained accurate records of all transactions related to brokerage operations.
Responded to customer issues to provide immediate resolution and improve retention.
Supported day-to-day workflow within the department to ensure timely completion of tasks.
Identified potential problems and implemented solutions to improve performance.
Review feedback from the customers regarding their experience of working with our company & carrier capacity.
Handle sales calls, email ext... and confidently negotiate customer and carrier rates.

Transportation Coordinator

QUEEN CITY APPLIANCE

02.2020 - 03.2023

Provide an accurate delivery window based on the understanding of the driver’s workflow.
Maintain transportation information on all deliveries and provide information to management, sales, and customers as requested.
Utilize Dispatch Track to route drivers.
Communicate directly with customers regarding their requirements for delivery.
Assist with the development of new transportation routes that would reduce overall cost.
Provided training and guidance on proper loading techniques when necessary to ensure safe handling of goods during transport.

Logistics & Breakdown Coordinator

CARDINAL LOGISTICS

08.2018 - 02.2020

Manage customer inventory and vehicle utilizations through multiple systems and analysis.
Acknowledge orders and provide accurate delivery windows based on a thorough understanding of the current workload and workforce.
Analyze workload and determine the most efficient means possible to deliver fuel with focus on costs, priorities, and logistics.
Utilize the system to dispatch loads to drivers in the proper order and ensure drivers complete the workload.
Communicate directly with customers regarding their requirements.
Maintain an understanding of DOT regulations and work with the safety and fleet managers to ensure safety safety-first philosophy is always followed.
Assist drivers with the in-cab billing and ELD system.

Brokerage / Logistics Coordinator

XPO LOGISTICS

07.2015 - 06.2018

Update account managers on problem loads, and the action that will or has been taken.
Provide detailed directions and instructions to properly route drivers.
Maintain customer profile information with the company database.
Developed and implemented plans to reduce the cost associated with the transportation process.
Negotiated contracts with carriers to secure the most cost-effective rates while maintaining quality service standards.

Logistics Coordinator

CLARIANT

06.2011 - 08.2015

Create and maintain deliveries in SAP.
Advise customer services of any issues with delivery not arriving on time.
Schedule and coordinate the carrier for the assigned location.
Track & monitor shipments overseas and ocean freight.
Respond quickly to customer inquiries about changes to order and their schedules.
Created reports on freight delivery timeline invoices.