Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Yolanda Sendio

Miramar,FL

Summary

Proven Housekeeping Cleaner with a track record of enhancing cleanliness ratings at Hilton Hotel & Resorts by exceeding performance standards. Skilled in efficient cleaning techniques and guest relations, demonstrating the ability to foster strong team collaborations and address maintenance issues swiftly. Achieved significant improvements in productivity and service quality through expertise in proper chemical usage and interpersonal skills. Dependable Housekeeper with solid history of cleaning industry service. Proficient in maintaining bathrooms and kitchens, as well as providing top-quality hotel and motel services. Highly organized and team-driven with strong customer satisfaction focus.

Overview

5
5
years of professional experience

Work History

Housekeeping Cleaner

Hilton Hotel & Resorts
Chile
01.2021 - 08.2023
  • Collaborated with team members to complete daily tasks quickly and effectively for maximum productivity.
  • Developed strong working relationships with colleagues across various departments including front desk staff, maintenance teams, laundry, and management.
  • Reported maintenance issues encountered in rooms or common areas to management for prompt resolution.
  • Increased overall cleanliness ratings by consistently meeting or exceeding housekeeping performance standards.

Housekeeping Cleaner

Solace Hotel
03.2020 - 04.2021
  • Collaborated with team members to complete daily tasks quickly and effectively for maximum productivity.
  • Developed strong working relationships with colleagues across various departments including front desk staff, maintenance teams, laundry, and management.
  • Reported maintenance issues encountered in rooms or common areas to management for prompt resolution.
  • Increased overall cleanliness ratings by consistently meeting or exceeding housekeeping performance standards.

Housekeeping Cleaner

Marriott Hotel
Santiago Chile
02.2018 - 03.2020
  • Collaborated with team members to complete daily tasks quickly and effectively for maximum productivity.
  • Developed strong working relationships with colleagues across various departments including front desk staff, maintenance teams, laundry, and management.
  • Reported maintenance issues encountered in rooms or common areas to management for prompt resolution.
  • Increased overall cleanliness ratings by consistently meeting or exceeding housekeeping performance standards.

Education

High School Diploma -

Liceo De Adultos C,E.I.A De La Pintana
Santiago Chile
12.2019

Skills

  • Bathroom cleaning
  • Kitchen Cleaning
  • Waste disposal
  • Proper chemical usage
  • Dusting Techniques
  • Window Cleaning
  • Efficient Cleaning Techniques
  • Carpet cleaning
  • Guest Relations
  • Stain Removal

Languages

Spanish
Native or Bilingual

Timeline

Housekeeping Cleaner

Hilton Hotel & Resorts
01.2021 - 08.2023

Housekeeping Cleaner

Solace Hotel
03.2020 - 04.2021

Housekeeping Cleaner

Marriott Hotel
02.2018 - 03.2020

High School Diploma -

Liceo De Adultos C,E.I.A De La Pintana
Yolanda Sendio