Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Yolanda Seynos

Bossier City,LA

Summary

I successfully provide fast, high-quality customer service to guests in restaurant settings. Adaptable professional with expertise in personnel development, team collaboration and resolving issues with customers, waitstaff and management. I also am bilingual and can pick up on tasks that are given in good manner of time and I am a good multitasker.

Overview

4
4
years of professional experience

Work History

Server

Casa Jimador
01.2023 - Current
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Cultivated warm relationships with regular customers.
  • Maintained clean and organized dining areas to uphold restaurant hygiene standards.
  • Set positive tone for entire dining experience as first point of contact for incoming guests.
  • Resolved customer complaints promptly and professionally to maintain positive reputation.

Library Student Assistant

BPCC
02.2022 - 05.2022
  • Checked out and checked in items using library computer system.
  • Organized returned books and materials and assisted with shelving.
  • Aided patrons with use and access to technology, resources and materials.
  • Assisted library staff with clerical duties to help lighten workload.

Server Trainer

Taqueria San Miguel
12.2019 - 05.2022
  • Trained new team members on restaurant procedures, menu items, and performance strategies.
  • Instructed servers on proper techniques for taking orders, serving food and providing customer service.
  • Demonstrated strong knowledge of food and beverage service standards and led by example to instill in new servers.
  • Taught servers to memorize menu ingredients and provide information on preparation methods.

Education

High School Diploma -

Parkway High School
Bossier City, LA
05.2019

Skills

  • Adaptable and Flexible
  • Corrective Actions
  • Dining Customer Service
  • Food Sales and Promotion
  • Bilingual
  • Good communication skills
  • I can pick up on things quickly

Languages

Spanish
Native or Bilingual

Timeline

Server

Casa Jimador
01.2023 - Current

Library Student Assistant

BPCC
02.2022 - 05.2022

Server Trainer

Taqueria San Miguel
12.2019 - 05.2022

High School Diploma -

Parkway High School

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Yolanda Seynos