Yolanda Sutton
Newark,NJ
Summary
I am confident that I am fully prepared to meet the responsibilities and qualification If hired, I would prove to be a diligent, conscientious and a loyal employee who works well with others as well as independently. I have an extensive background in which will allow me to apply my critical thinking and problem solving skills. Realizing that my resume may only give you a limited assessment of my qualification and skills, I would appreciate the opportunity to discuss how my experience, ambition and willingness to learn will become an assets to your institution. I would like to take this time to thank you for your consideration.
Overview
37
37
years of professional experience
Work History
Direct support worker
Community Access Unlimited
Elizabeth, NJ
07.2015 - Current
- Support individuals with daily living activities and personal care needs.
- Assist clients in developing social skills and fostering community connections.
- Implement individualized care plans to meet client needs effectively.
- Provide transportation assistance for clients attending appointments or events.
- Supervise medication administration, personal hygiene, and other activities of daily living.
Per diem substitute teacher
Newark Public Schools
Newark, Nj
09.2001 - Current
- Engag students in discussions to promote interest in learning.
- Ensure that each student has access to appropriate materials and resources.
- Educate students in various subjects during absence of head teacher.
- Utilized various teaching methods such lectures, discussions, audio-visual
- presentations.
- Utilize different soft skills to provide classroom management.
Senior internship
Newark Public Schools
Newark, Nj
09.2009 - 12.2009
- Instructed students in an inclusion class of both general and special education fourth grade level. Participated in faculty meeting to develop and implement innovative ideas that promote a developmental learning environment. Discussed progress reports with challenges and accomplishments of students who were excelling and who appeared to be over challenge.
- Assisted teachers with classroom management and lesson preparation activities.
- Supported the implementation of educational programs and activities for students.
- Collaborated with staff to create engaging learning materials for classroom use.
Junior internship
New Jersey regional day school
Newark, Nj
09.2007 - 12.2007
- Assisted teachers in developing individualized education plans for students.
- Supported classroom activities by preparing instructional materials and resources.
- Collaborated with staff to implement behavior management strategies effectively.
- Organized classroom environments to enhance student engagement and learning.
- Conducted one-on-one tutoring sessions to reinforce learning concepts.
Cleaner Supervisor
Keep it clean services
Newark, Nj
04.2003 - 07.2007
- Supervised cleaning teams to ensure adherence to company standards.
- Trained staff on proper cleaning techniques and safety protocols.
- Coordinated schedules for cleaning assignments across various facilities.
- Managed inventory of cleaning supplies and equipment for efficient operations.
- Fostered a positive work environment through effective communication and support.
Teacher
Mary E Wheeler daycare center
Newark, Nj
09.1993 - 08.2000
- Developed engaging lesson plans to meet diverse student needs.
- Facilitated classroom discussions to enhance student participation and understanding.
- Implemented assessment tools to evaluate student progress regularly.
- Prepared and maintained classroom environments appropriate for student learning and physical, social and emotional development.
Telemarketer receptionist
P.T.C Career Institute
Newark Nj, Nj
05.1990 - 08.1993
- Conducted outbound calls to engage potential customers and promote services.
- Utilized CRM software to track customer interactions and manage leads effectively.
- Collaborated with team members to develop effective sales scripts and strategies.
- Provided product information, answered questions, and offered solutions to customer inquiries.
- Developed relationships with customers to increase sales opportunities.
- Maintained and recorded customer information in database.
Mail Processing Clerk
United States Postal Service, USPS
Newark, Nj
04.1988 - 04.1990
- Sorted incoming mail for efficient processing and distribution.
- Operated mail processing equipment to ensure accurate sorting.
- Maintained cleanliness and organization of work area throughout shifts.
- Assisted in training new employees on standard operating procedures.
- Loaded letters into automated processing equipment and maintained continuous flow when feeding letters to be sorted.
Education
Bachelor of Arts - Regular Education/ Special Education Content Eng
New Jersey City University
Jersey City, NJ05-2010
Phlebotomy/ Billing And Coding, Medical Assistant - Medical Laboratory Assistance
National Health Career Association
East Orange, NJ05-2004
Associate of Arts - Early Childhood Education
Essex County College
Newark, NJ06-2001
Skills
- Classroom management
- Lesson plan development
- Conflict resolution
- Effective communication
- Organizational skills
- Behavior redirection
- Activity planning
- Safety awareness
- Empathy and patience
- Problem-solving
- Positive reinforcement
- Windows XP
- Microsoft office
- Microsoft PowerPoint
- Word
- Type 45 WPM
Timeline
Direct support worker
Community Access Unlimited
07.2015 - Current
Senior internship
Newark Public Schools
09.2009 - 12.2009
Junior internship
New Jersey regional day school
09.2007 - 12.2007
Cleaner Supervisor
Keep it clean services
04.2003 - 07.2007
Per diem substitute teacher
Newark Public Schools
09.2001 - Current
Teacher
Mary E Wheeler daycare center
09.1993 - 08.2000
Telemarketer receptionist
P.T.C Career Institute
05.1990 - 08.1993
Mail Processing Clerk
United States Postal Service, USPS
04.1988 - 04.1990
Bachelor of Arts - Regular Education/ Special Education Content Eng
New Jersey City University
Phlebotomy/ Billing And Coding, Medical Assistant - Medical Laboratory Assistance
National Health Career Association
Associate of Arts - Early Childhood Education
Essex County College