Yolanda Tsipah
Laveen,AZ
Summary
Dynamic and dedicated professional with a strong background in direct care at Ohana Developmental Care. Known for exceptional teamwork and problem-solving abilities, I excel in fast-paced environments. Passionate about customer service, I effectively manage multiple projects while fostering positive relationships and maintaining a friendly, supportive atmosphere.
Overview
21
21
years of professional experience
1
1
Certification
Work History
Direct Care
New Haven Communities
Laveen, AZ
03.2025 - Current
- Continuously expanded professional knowledge base through participation in training workshops, seminars related to direct care assistance best practices.
- Coordinated and delivered direct care to nephrology patients.
- Actively participated in staff meetings to share insights from direct care experiences that contributed to improved program outcomes for residents.
- Participated in ongoing professional development opportunities to stay current on best practices in direct care coordination and improve overall effectiveness.
- Provided spiritual guidance, emotional support and direct care to residents, family members and staff.
Direct Care/ Special Needs
Ohana Developmental Care
Laveen, AZ
10.2019 - Current
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
- Worked well in a team setting, providing support and guidance.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Passionate about learning and committed to continual improvement.
- Worked flexible hours across night, weekend, and holiday shifts.
- Managed time efficiently in order to complete all tasks within deadlines.
- Paid attention to detail while completing assignments.
- Strengthened communication skills through regular interactions with others.
- Demonstrated strong organizational and time management skills while managing multiple projects.
- Developed and maintained courteous and effective working relationships.
Direct Care Worker
Life Care Center
Phoenix, AZ
09.2004 - 10.2005
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Provided emotional support to patients during difficult times, fostering a sense of trust and psychological wellbeing.
- Assisted patients with daily living activities such as bathing, dressing, grooming, and feeding for improved quality of life.
- Delivered exceptional service by prioritizing patient safety while maintaining confidentiality according to HIPAA guidelines.
Education
High School Diploma -
Polaris High
Phoenix, AZPharmaceutical Medicine
Apollo College
Phoenix, AZSkills
- Friendly, positive attitude
- Teamwork and collaboration
- Customer service
- Problem-solving
Certification
CPR/ First Aid
Prevention and Support
Timeline
Direct Care
New Haven Communities
03.2025 - Current
Direct Care/ Special Needs
Ohana Developmental Care
10.2019 - Current
Direct Care Worker
Life Care Center
09.2004 - 10.2005
High School Diploma -
Polaris High
Pharmaceutical Medicine
Apollo College