Yolanda Vitela
Wichita,KS
Summary
Dependable delivery and retail professional with strong customer service, time management, and attention to detail. Skilled at fast-paced work, accurate order handling, and resolving issues while keeping customers satisfied.
Overview
1
1
Language
14
14
years of professional experience
Work History
Delivery Driver
DoorDash
11.2022 - Current
- Managed multiple active orders while prioritizing efficient routing and on-time arrivals.
- Navigated app-based route instructions to complete timely pickup and drop-off assignments.
- Verified order accuracy and handled contactless deliveries to maintain customer satisfaction.
- Communicated with customers and merchants to resolve delivery issues and coordinate handoffs.
Sales Associate
Davis Liquor Outlet
04.2026 - 10.2026
- Assisted customers with product selection and provided knowledgeable recommendations on beer, wine, and spirits.
- Processed sales transactions accurately using point-of-sale system and handled cash, card, and lottery payments.
- Verified customer identification to support alcohol compliance and prevent underage sales.
- Restocked shelves and coolers to maintain organized, fully stocked sales floor.
- Replenished inventory and rotated merchandise to preserve product freshness and presentation.
- Supported daily store cleanliness by organizing displays, removing empty packaging, and maintaining neat aisles.
- Responded to customer questions promptly while resolving service issues with professionalism and courtesy.
- Monitored inventory levels and communicated low-stock items to support timely replenishment.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Provided positive first impressions to welcome existing, new, and potential customers.
Sub Contractor Roofing
Self-employeed
07.2012 - 10.2023
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
Education
GED -
Wichita Technical
Wichita, KSSkills
- Route optimization
- Navigation skills
- Customer service
- Attention to detail
- Time management
- Problem-solving
- Teamwork and collaboration
- Dependable and reliable
- Reliability
- Positive demeanor
Languages
Spanish
Native or Bilingual
Timeline
Sales Associate
Davis Liquor Outlet
04.2026 - 10.2026
Delivery Driver
DoorDash
11.2022 - Current
Sub Contractor Roofing
Self-employeed
07.2012 - 10.2023
GED -
Wichita Technical