Yolanda Waples
Niagara Falls
Summary
Dedicated professional with a strong work ethic and attention to detail, previously at Olive Leaf Family Restaurant. Proven ability to maintain high cleanliness standards and streamline operations. Skilled in cleaning and sanitizing, with excellent time management and organizational strengths, ensuring efficient workflows and enhanced team collaboration.
Overview
25
25
years of professional experience
Work History
Dishwasher
Olive Leaf Family Resturant
Lockport, NY
01.2023 - 03.2023
- Operated dishwashing equipment efficiently to ensure cleanliness and sanitation standards.
- Maintained organized workstations to streamline dishwashing processes and enhance efficiency.
- Collaborated with kitchen staff to prioritize dish cleaning during peak service hours.
- Assisted in managing inventory of cleaning supplies, ensuring availability for operations.
- Bus tables when needed, sweep & mop floors
Student Staff Member
Immaculata Home
Lockport, NY
07.2017 - 04.2021
- Assisted residents with daily living activities, fostering independence and comfort.
- Maintained cleanliness and organization in common areas, enhancing resident satisfaction.
- Supported staff in implementing recreational programs, promoting engagement among residents.
- Coordinated scheduling for resident activities, ensuring optimal participation and resource allocation.
- Ran peer groups
- Assisted residents obtain housing
Mental Health Counselor
Mental Health Association Inc.
Lockport, NY
05.2020 - 10.2020
- Mobile mental health, assisted clients with medication.
- helped them schedule on site mental health appointments
- Developed personalized treatment plans based on client assessments and progress evaluations.
- Collaborated with multidisciplinary teams to enhance patient care strategies and outcomes.
- Educated clients on coping mechanisms and resources for managing mental health challenges.
Kitchen Assistant
Sara Jane Sanford Nursing Home for Women
Amsterdam, NY
03.2007 - 10.2007
- Assisted in meal preparation, ensuring adherence to dietary restrictions and nutritional guidelines.
- Maintained cleanliness and organization of kitchen equipment and utensils, promoting safety standards.
- Collaborated with nursing staff to provide timely meals for residents, enhancing overall satisfaction.
- Supported inventory management by tracking supplies and placing orders as needed for smooth operations.
Lead Custodian
Bethel College
Saint Paul, MN
08.1999 - 08.2000
- Supervised daily cleaning operations to ensure campus facilities met high standards of cleanliness and safety.
- Trained and mentored custodial students on effective cleaning techniques and equipment use.
- Collaborated with campus departments to address specific cleaning requirements for events and special projects.
- Monitored students to enforce proper use of personal protective equipment, supplies and equipment.
- Developed and implemented efficient cleaning schedules to optimize staff productivity and resource allocation.
- Conducted regular inspections to identify maintenance needs and ensure compliance with health regulations.
Receptionist
Michael Aschoff Chiropractic
Minneapolis, MN
04.1998 - 08.2000
- Managed front desk operations and ensured smooth patient check-in and appointment scheduling.
- Maintained accurate patient records using electronic health record systems.
- Communicated effectively with patients to address inquiries and provide information about services.
- Coordinated with chiropractic staff to streamline office workflows and enhance patient experience.
- Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails, and walk-in clients.
- Supported office efficiency by performing clerical tasks such as data entry, photocopying, scanning, and faxing documents.
Education
High School Diploma -
Piedmont Community College
Charlottesville, VA05.1990
High School Diploma -
Charlottesville
Charlottesville, VA06.1988
Skills
- Strong work ethic
- Cleaning and sanitizing
- Attention to detail
- Time management
- Stress tolerance
- Organizational strengths
Timeline
Dishwasher
Olive Leaf Family Resturant
01.2023 - 03.2023
Mental Health Counselor
Mental Health Association Inc.
05.2020 - 10.2020
Student Staff Member
Immaculata Home
07.2017 - 04.2021
Kitchen Assistant
Sara Jane Sanford Nursing Home for Women
03.2007 - 10.2007
Lead Custodian
Bethel College
08.1999 - 08.2000
Receptionist
Michael Aschoff Chiropractic
04.1998 - 08.2000
High School Diploma -
Piedmont Community College
High School Diploma -
Charlottesville