YOLANDA WILLIAMS
Tallahassee,FL
Summary
Systematic CAP Team Associate skillful in unloading freight from trailers onto pallets, organizing freight and stocking merchandise. Versatile and hardworking individual committed to providing high-quality customer care by identifying customer needs and helping customers with purchasing decisions. Collaborative team member possessing excellent decision-making and time management abilities.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Stocking Team 1
Walmart
06.2023 - Current
- Maintained merchandise presentation by removing damaged goods, stocking, and rotating merchandise and signing and pricing merchandise.
- Counted supplies in stock room and posted totals to inventory records using RF scanner.
- Kept work areas neat, clean and free from debris. Loading 15 pallets per stack on a trailer.
- Stocked shelves, racks and cases with new or transferred merchandise.
- Followed orders precisely for correct items, sizes and quantities.
- Operated equipment such as pallet jacks and hand trucks to move heavy boxes.
- Moved cardboard, plastic ties and other debris from unboxing to trash.
- Moved merchandise using forklifts, pallet jacks and hand trucks.
- Operated forklift to load and unload inventory and organized new inventory on department-specific pallets for easier output.
Overnight Stocker
Walmart Supercenter
10.2022 - 07.2023
- Maintained current knowledge of shelf planograms and end cap plans to effectively merchandise products
- Looked at floor displays to see which items needed to be restocked
- Kept the aisles clear and clean to avoid accidents and make it easier for others to pass by while restocking
- Worked at least 2 to 3 pallets in an hour 1/2
Hardlines Team Member
Walmart Supercenter
05.2021 - 10.2022
- Replenished sales floor merchandise and organized shelves, racks, and bins for optimal appearance.
- Helped customers complete purchases, locate items, and join reward programs.
- Answered customer questions about products and services, helped locate merchandise, and promoted key items.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Managed efficient cash register operations.
Digital Team Lead
Walmart Supercenter
10.2020 - 05.2021
- Trained team on company procedures and services, mentored new employees, provided project goals, shopped for customers' orders.
- Coached team members in techniques necessary to complete job tasks.
- Worked different stations to provide optimal coverage and meet production goals.
- Trained new team members by relaying information on company procedures and safety requirements.
- Directed and supervised team of 20 engaged in Picking/shopping and loading development.
Security Officer
Securitas
08.2020 - 11.2020
- Conducted regular patrols of key areas to spot and control security concerns.
- Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
- Protected facility and property guests by regularly circulating premises and monitoring surveillance feeds.
- Monitored and authorized entrance and departure of vehicles, cargo trucks, and visitors.
Department Supervisor
Walmart Supercenter
11.2019 - 10.2020
- Improved merchandising and promotional strategies,
- Organized warehouse and backroom spaces,
- Provided customer assistance.
- Designed and built over 10 displays to generate customer interest in store merchandise.
- Maintained stock of items, cleanliness, organization and provided excellent customer service.
Merchandiser
Driveline Retail Merchandising
02.2017 - 06.2017
- Merchandised new stock, displayed company products in stores, read planograms for resets.
- Updated pricing and signage to complete product displays and educate customers.
- Inspected merchandise for quality and arranged proper display location on floor.
- Verified products appeared at correct locations in proper quantities.
- Stocked shelves, racks and cases with new or transferred merchandise.
- Kept work areas neat, clean and free from debris.
Associate
MANPOWER
07.2013 - 10.2013
- Provided services quickly and accurately, stocked shelves, greeted customers, answered questions.
- Worked varied hours to meet seasonal and business needs.
- Greeted customers and offered assistance for increased customer satisfaction.
Education
Associate of Arts - Interdisciplinary Studies
Liberty University
Lynchburg, VA12.2015
Skills
- Strong work ethic
- Merchandising expertise
- Motivated team player
- Stocking
- Skilled problem solver
- Planograms
- Forklift
- Forklift Operation
- Product Knowledge
Certification
- Guard Card
- Class D Security
Timeline
Stocking Team 1
Walmart
06.2023 - Current
Overnight Stocker
Walmart Supercenter
10.2022 - 07.2023
Hardlines Team Member
Walmart Supercenter
05.2021 - 10.2022
Digital Team Lead
Walmart Supercenter
10.2020 - 05.2021
Security Officer
Securitas
08.2020 - 11.2020
Department Supervisor
Walmart Supercenter
11.2019 - 10.2020
Merchandiser
Driveline Retail Merchandising
02.2017 - 06.2017
Associate
MANPOWER
07.2013 - 10.2013
Associate of Arts - Interdisciplinary Studies
Liberty University
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