Quality & Insight Analyst
- Quality analysts work closely with different departments (such as legal, product development, engineering,and customer support) to gather feedback, address issues, and improve overall product and service quality
Seeking a positio where I can apply my strong work ethic, enthusiasm, and willingness to learn and contribute effectively to the team. Knowledgeable and dedicated customer service professional with extensive experience in the Insurance and Tax Industry. Solid team player with outgoing, positive demeanor and proven skills in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success. Specialize in quality, speed and process optimization. Articulate, energetic and results-oriented with exemplary passion for developing relationships, cultivating partnerships and growing businesses. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Thorough team contributor with strong organizational capabilities. Experienced in handling numerous projects at once while ensuring accuracy. Effective at prioritizing tasks and meeting deadlines.