Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
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Yolanda Patricia Rivera

Instructor & Proctor
Corona,CA

Summary

Motivated Trainer eager to help new hires advance in knowledge and abilities to meet career goals. Engaging and hands-on instructor with more than 15 years of related experience and superior planning and time management abilities.

Overview

24
24
years of professional experience
1
1
Certification

Work History

Training & Health Compliance Manager

Rio Ranch Market
Fontana, CA
07.2017 - Current
  • Monitored participant workflow and behaviors throughout training process.
  • Scheduled and taught in class and online courses to increase learning opportunities.
  • Performed continuous evaluations of content and plans in order to enhance delivery and improve effectiveness.
  • Tracked attendance and progress against goals for each participant.
  • Eliminated process gaps by implementing new methods of standardized training.
  • Demonstrated use of [Type] equipment for [Type] classes and monitored use to maintain safety of clients.
  • Forklift class and certification
  • Instructor and Proctor Servsafe


Food Safety Manager

El Super Market
Paramount, CA
08.2010 - 07.2017
  • Identified non-conforming food products and led decision-making process for disposition based on risk to food safety and quality.
  • Mandated compliance to regulatory, customer and corporate standards and led and participated in food safety audits.
  • Adapted to shifting priorities and aligned food safety activities to meet organizational goals.
  • Cultivated and maintained customer-focused mindset that acknowledged importance and value of food safety for customers.
  • Created safe and healthy work environment throughout plant, adhered to safety policies and procedures and drove safe work behaviors in leadership and front line staff.
  • Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
  • Conduct class and certifications for Store Directors and Department Managers (servsafe)

Manager - Training & Development

Fiesta Foods Warehouse
Fontana, CA
02.2003 - 08.2010
  • Conducted orientation sessions and organized on-the-job training for new hires.
  • Trained new hires to perform cross-training exercises with experienced workers.
  • Alternated training methods to diversify instruction, strengthen learning opportunities and enhance program success.
  • Organized and edited training manuals, multimedia visual aids and other educational materials.
  • Communicated all learning and performance objectives, schedules and training assessments to upper management.
  • Led daily, weekly and monthly coaching, counseling and feedback sessions.
  • Reviewed and edited all training materials for accuracy and company policy compliance.
  • Directed training programs and development paths for managers and supervisors.
  • Created in-depth training manual for all employees.
  • Coordinated ongoing technical training and personal development classes for staff members.
  • Trained staff during demonstrations, meetings, conferences and workshops.
  • Implemented new learning strategies depending upon employees' skill levels.
  • Selected and assigned instructors to conduct specific training programs.
  • Coordinated and prioritized required training courses for [Job title]s and [Job title]s.

Food Safety Coordinator

Liborio Markets
Ontario, CA
05.2001 - 02.2004
  • Developed and implemented facility's quality assurance programs to confirm compliance with customer specifications.
  • Liaised with pest control technician, sanitation technician and uniform technician to confirm adherence to contracts.
  • Devised food safety policies and risk-based prevention plans for new products.
  • Identified non-conforming products and led decision-making process for disposition of products based on risk to food safety and quality.
  • Provided guidance on improved quality control measures to increase customer satisfaction.
  • Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
  • Safety walks and training

Education

GED -

Centro De Bachillerato Industrial Y De Servicios
Cd. Lerdo, Durango
06.1984

Skills

  • Process Design
  • Training Programs for Food Handlers and Managers
  • Store Inspection for Health Department Compliance
  • Employee Relations
  • Violations and Infractions
  • Development Activities
  • Team Development
  • Quality Assurance
  • Field Inspection
  • Auditing Experience
  • Local Government
  • Effective Working Relationships
  • Customer Satisfaction
  • Hazard Prevention
  • Cash Register Operations
  • Compliance Reviews
  • Organizational Systems
  • Project Requirements
  • Audit Process Management
  • Staff Leadership
  • Test Results Evaluation
  • Marketing Campaigns
  • Procedure Reviewing
  • Training Initiatives
  • Privacy and Confidentiality
  • Quality Improvement Plans
  • Corrective Action Planning
  • Customer Interaction
  • Development Management

Certification

  • Servsafe. National Restaurant Association
  • Instructor & Proctor
  • Prometric
  • Instructor and Proctor
  • CertifyMe (forklift)
  • Instructor and Proctor


Languages

English
Spanish
Native or Bilingual

Timeline

Training & Health Compliance Manager

Rio Ranch Market
07.2017 - Current

Food Safety Manager

El Super Market
08.2010 - 07.2017

Manager - Training & Development

Fiesta Foods Warehouse
02.2003 - 08.2010

Food Safety Coordinator

Liborio Markets
05.2001 - 02.2004

GED -

Centro De Bachillerato Industrial Y De Servicios

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Yolanda Patricia RiveraInstructor & Proctor