Daniel Perez
Corona,CA
Summary
Personable and adaptable, with customer-focused approach and positive attitude. Knowledge of appointment scheduling, coupled with strong communication and organizational skills. Dedicated to providing seamless patient experiences and improving service quality.
Overview
1
1
year of professional experience
Work History
Patient Services Representative
Growing Words Speech and Language Therapy Inc.
07.2025 - Current
- Assisted patients with appointment scheduling and management inquiries.
- Provided information on insurance coverage and payment options.
- Supported front desk operations, contributing to efficient clinic workflow.
- Facilitated communication between patients and healthcare providers effectively.
Food Service & Customer Service Associate
Claro's Italian Market Inc.
05.2025 - Current
- Assisted customers with product inquiries and provided knowledgeable recommendations
- Processed transactions efficiently, ensuring accuracy in cash handling and receipts
- Maintained clean and organized store displays to enhance shopping experience
- Responded promptly to customer complaints, resolving issues effectively and courteously
- Collaborated with team members to ensure smooth daily operations and customer satisfaction
Education
Bachelor of Arts - Speech-Language Pathology
California State University, Long Beach
Long Beach, CA12-2028
Skills
- Customer service
- Appointment scheduling
- Patient intake
- Payment collection
- Scheduling appointments
- Document filing
- Problem-solving
- Multitasking and organization
Accomplishments
- Eagle Scout: Coordinated a team of nearly twenty young men in a community service project constructing garden bed covers for Garcia Elementary in Colton, CA. Thorough planning, scheduling, and financial management skills required.
- Senior Class President, Santiago High School: Represented a senior class of over 900 students. Planned, managed, & executed multiple events totaling a combined budget of $850,000. Coordinated with vendors, staff, student committees to ensure successful events. Oversaw financial planning, expense tracking, and resource allocation.
Timeline
Patient Services Representative
Growing Words Speech and Language Therapy Inc.
07.2025 - Current
Food Service & Customer Service Associate
Claro's Italian Market Inc.
05.2025 - Current
Bachelor of Arts - Speech-Language Pathology
California State University, Long Beach