Yolanda (Yoli) Gallardo

• Stayed overnight to make sure patient was safe in bed and over the entire night. In morning, toileted her, brushed her teeth, administer morning pills and placed her comfortably back in her bed for the time being.
• Assisted client with activities of daily living, promoting independence and quality of life.
• Cleaned house, managed laundry.
• Assisted with toileting, dressing, grooming, meal preparation, and medication reminders.
• Documented detailed daily reports on each client's progress, informing adjustments in care plans when necessary.
• Maintained a safe and clean environment for patient, reducing risks and ensuring optimal health outcomes.
• Laundered items, changed sheets and made bed to keep patients' bedroom clean.
• Assisted patient with self-administered medications.

Answered multi-line phone system and enthusiastically greeted callers.

• Scheduled appointments and conducted follow-up calls to families
• Responded to emails and other correspondence to facilitate communication and enhance business processes.
• Provided clerical support to company employees by copying, faxing, and filing documents.
• Contributed to a positive work environment by providing support to colleagues when needed in various tasks or projects.
• Translated IEP related documents and interpreted for IEP meetings between parents and service providers as needed throughout the year.
• Assisted over 100 Instructional Aides in classrooms in regards to absences and covering shifts with subs.

• Assisted Glenna (mom/patient) with activities of daily living, promoting independence and quality of life. Morning routine: Get patient out of bed, assist her with showering, getting dressed and ready for the day.
• Made her breakfast and coffee. Kept her company, chatted and listened to her most interesting stories. Kept Glenna engaged and in good spirits while I was there.
• Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
• Engaged patients in meaningful conversation, socialization, and activity while providing personal care assistance.

• Assisted Doris with activities of daily living, promoting independence and quality of life.
• Doris needed very little help as she was very independent. I did help with reminders with medications, helped getting dressed and ready for the day.
• We would go on short walks and even to the gym in apartment complex.
• She loved to bake, so lots of baking.
• Always kept her place neat and safe to avoid any falls and watched her closely for her safety.

• During my employment with ComforCare, I had about 5 different patients, all with very similar needs. Stroke patients with good mobility.
• Assisted clients with activities of daily living, promoting independence and quality of life.
• I would accommodate to what the patients really enjoyed. If they enjoyed movies, we would have "movie night," some patients enjoyed reading, we would take turns in reading a book together (whatever gave them joy).

• Attended training associated with role to improve skills and boost typing speed.
• Recorded information using word processing, dictation and transcription software and equipment.
• Followed all HIPAA rules and regulations regarding patient confidentiality.
• Typed Consultations, History and Physicals, Office Visits, X-rays, Pre-ops, etc.
• Reduced errors in medical reports by reviewing, editing, and proofreading transcripts for clarity and consistency.
• Demonstrated excellent skills to understand diverse accents.
• Referred to variety of medical sources to prevent mistakes in medical terms.