Yolander Hunt
Orlando
Summary
Detail-oriented healthcare professional with expertise in claims adjustment and patient care coordination. Proven ability to improve processes and communicate effectively, ensuring compliance and efficiency in healthcare logistics.
Overview
6
6
years of professional experience
Work History
Senior Claim Adjuster
United Healthcare Group
Remote
10.2022 - Current
- Evaluated claims for accuracy and compliance, ensuring adherence to company policies.
- Investigated complex cases to determine validity and necessary actions.
- Implemented process improvements to enhance claims handling efficiency.
- Communicated claim status and requirements to clients, fostering transparency and trust.
- Processed diverse claims, maintaining quality standards throughout handling.
- Developed strategies for expediting the processing of large volumes of claims while maintaining quality standards.
Intake Coordinator
Mallard Lake Ranch
Hockley
02.2025 - 02.2026
- Oversaw client intake processes and documentation for diverse populations, ensuring compliance and accuracy.
- Assisted clients in completing necessary forms and assessments accurately.
- Trained new staff on intake procedures and client management protocols.
- Streamlined transitions for clients entering various treatment programs, enhancing their onboarding experience.
- Coordinated intake process for new clients by scheduling initial assessments and supplying necessary paperwork, improving client readiness.
- Maintained accurate records of client intakes in electronic database system.
- Met regularly with clients to review progress towards established goals and objectives.
Care Coordinator
Strive Health
Remote
06.2020 - 10.2022
- Coordinated patient care plans, enhancing treatment continuity and support.
- Evaluated patient needs through assessments and follow-ups, ensuring tailored care solutions.
- Collaborated with healthcare providers, improving communication and service delivery.
- Managed scheduling to optimize patient appointments and resource allocation.
- Maintained accurate records in electronic health systems to ensure data integrity.
- Responded promptly to inquiries from patients regarding their care plans.
- Developed educational materials for patients on health management strategies.
- Educated clients on available resources and services within their communities.
Education
High School Diploma -
University of Indianapolis
Indianapolis, INSkills
Detail oriented healthcare professional with over 10 years of experience in patient care coordination and administrative support Seeking to leverage HIPAA compliance training and a BLS certification to transition into a Medical Courier role Proven track record of managing time sensitive tasks, maintaining strict confidentiality, and navigating complex healthcare logistics Committed to the safe, secure and efficient transport of medical specimens, records, and supplies to ensure continuity of patient care
- Claims analysis
Timeline
Intake Coordinator
Mallard Lake Ranch
02.2025 - 02.2026
Senior Claim Adjuster
United Healthcare Group
10.2022 - Current
Care Coordinator
Strive Health
06.2020 - 10.2022
High School Diploma -
University of Indianapolis