Yoldaly De Jesus De La Cruz
Bronx,NY
Summary
A position my prior work experience, inter-personal skills and education, will be utilized, enhance and rewarded.
Overview
9
9
years of professional experience
Work History
Real Estate Assistant
Multiservicios Mejia
Bronx, NY
- Provided administrative support to real estate agents by organizing paperwork, answering phones, responding to emails and managing calendars.
- Attended meetings with clients to discuss purchase options and provide professional advice regarding available properties.
- Greeted clients upon arrival at office and assisted them in completing paperwork necessary for their real estate transactions.
- Maintained accurate records of all transactions including contracts, closing statements and other legal documents.
- Updated online listings regularly using MLS software programs such as Realtor.com or Zillow.
- Assisted real estate agents with scheduling appointments, conducting market research and preparing sales documents.
- Followed up with prospects throughout sales processes to offer assistance.
Truck Driver Helper
Helper
New York, NY
01.2026 - 03.2026
- Assisted drivers with loading and unloading cargo efficiently.
- Exhibited good attendance, work habits, and willingness to learn job functions.
- Maintained vehicle organization and cleanliness and reported any issues to driver.
- Displayed very good communication and customer service skills.
- Scanned and tracked packages for delivery accuracy and security.
Security Guard Packages Room
Beau & Dietl Associates
Manhattan, New York
03.2025 - 03.2026
- Assisted with searches of packages.
- Enforced safety regulations
- Responded to alarms, emergencies, and disturbances.
- Answered questions from the public regarding facility rules and regulations.
- Investigated suspicious activity and reported findings to management.
- Provided friendly and professional assistance to employees, visitors and customers.
- Monitored CCTV systems to ensure safety and security of premises.
Security Patrol Officer
Metro One LPSG
The Bronx, New York
08.2024 - 11.2025
- Observed activities on surveillance cameras to detect suspicious behavior or criminal acts.
- Conducted regular patrols of assigned areas to identify and address any security issues.
- Provided first aid assistance where required until medical personnel arrived.
- Check drivers in and verify their identity.
- Monitored entrances and exits for suspicious activity or unauthorized personnel.
- Performed foot patrols of parking lots, garages, stairwells, hallways.
- Dispatched officers to respond to calls via radio communication system.
- Alerted supervisors of any potential threats or hazards encountered on duty.
- Inspected doors and windows to ensure they were locked properly each shift.
- Responded quickly to emergency situations and provided assistance as needed.
- Confirmed that access badges were valid before granting entry into facility.
Front Desk Security Officer
Metro one LPSG
Bronx, 10474
08.2024 - 11.2025
- Prevented unauthorized individuals from entering restricted areas.
- Assisted with controlling access to restricted areas as needed.
- Verified visitor identification and provided access to the building.
- Investigated suspicious persons or activities on site.
- Resolved conflicts between customers and visitors in a professional manner.
- Monitored CCTV cameras.
- Performed routine inspections of doors, windows, locks.
- Maintained high levels of alertness throughout shifts.
Sales Associate
H & M
Manhattan, USA
02.2023 - 08.2024
- Assisted an average of 40 customers per day in finding or selecting items, utilizing product knowledge and recommendations that resulted in generating $8K in additional revenue.
- Demonstrated exceptional efficiency in stock replenishment and inventory organization, completing tasks 10% faster than the average associate.
- Consistently achieved an average of 140% of sales goals for three consecutive months, showcasing strong sales performance and exceeding targets.
- Successfully managed proper and attractive merchandise displays, strategically placing products to maximize purchases and enhance the overall shopping experience.
- Received outstanding customer service feedback, with a 96% satisfaction rating in customer service feedback surveys, reflecting a commitment to providing exceptional service.
Cashier
Dollar Tree
Bronx, USA
11.2022 - 02.2023
- Handled cash, credit, and debit card transactions, ensuring proper handling of funds and maintaining cash register balance.
- Provided friendly and courteous customer service, addressing customer inquiries and resolving any issues or concerns.
- Maintained a clean and organized checkout area, ensuring a pleasant shopping experience for customers.
- Assisted in stocking shelves and organizing merchandise to maintain a well-stocked and visually appealing store.
- Performed other duties as assigned by management.
Cashier
Auto Zone
Bronx, USA
04.2017 - 11.2022
- Operated cash register and processed customer transactions accurately and efficiently at Auto Zone.
- Assisted customers with product inquiries, locating items, and providing recommendations based on their needs.
- Maintained a clean and organized checkout area, including stocking merchandise and arranging displays.
- Resolved customer complaints or issues in a professional and timely manner, ensuring customer satisfaction.
- Collaborated with team members to achieve sales goals and provide excellent customer service.
- Demonstrated strong knowledge of Auto Zone products, promotions, and policies.
- Greeted customers and answered any questions they had about the store's products and services.
- Conducted price checks for special orders or discounts as requested by customers.
Education
High School Diploma -
High School Diploma - 9-10th Grade
High School of The Environmental Studies
Manhattan, NYSkills
- Microsoft Word
- Power Point
- Excel
- Mac OSX
- Typing 45wpm
- Valid NYS security guard license
- 8 hr certification
- 16 hr certification
- CCTV monitoring
- Customer service
- Sales techniques
- Team collaboration
- Surveillance
- Building patrol
- Verbal and written communication
Languages
Spanish
Native or Bilingual
English
Full Professional
Timeline
Truck Driver Helper
Helper
01.2026 - 03.2026
Security Guard Packages Room
Beau & Dietl Associates
03.2025 - 03.2026
Security Patrol Officer
Metro One LPSG
08.2024 - 11.2025
Front Desk Security Officer
Metro one LPSG
08.2024 - 11.2025
Sales Associate
H & M
02.2023 - 08.2024
Cashier
Dollar Tree
11.2022 - 02.2023
Cashier
Auto Zone
04.2017 - 11.2022
Real Estate Assistant
Multiservicios Mejia
High School Diploma - 9-10th Grade
High School of The Environmental Studies