Yolett Valenzuela
Hereford,TX
Summary
- Consistently maintained high customer satisfaction scores through clear, friendly communication. Resolved customer concerns calmly and professionally, even in high-stress situations. Turned negative experiences into positive ones by actively listening and offering solutions.
Overview
3
3
years of professional experience
Work History
Packer/cashier
KFC Restaurant
Hereford, TX
01.2023 - 05.2024
- Packaged food items accurately and efficiently for customer orders.
- Maintained cleanliness and organization of packing area to ensure safety standards.
- Collaborated with team members to optimize workflow during peak hours.
- Inspected products for quality and freshness before packaging.
- Monitored inventory levels of packaging supplies to prevent shortages.
Cashier/ Restaurant
Stripes Convenience Store
Hereford, TX
02.2025 - 01.2026
- Processed customer transactions efficiently using point of sale systems.
- Assisted customers with inquiries, providing exceptional service and support.
- Maintained accurate cash drawer, ensuring balance at end of shifts.
- Collaborated with team members to manage inventory levels effectively.
Education
High School Diploma - Criminal Justice
Hereford Highschool
Hereford, TX05.2023
Timeline
Cashier/ Restaurant
Stripes Convenience Store
02.2025 - 01.2026
Packer/cashier
KFC Restaurant
01.2023 - 05.2024
High School Diploma - Criminal Justice
Hereford Highschool
Skills
Customer service
Customer assistance
Work ethic and fast paced
Patience
Time management skills