Yolissett Torres
104 Park Cir,Hazlento
Summary
Dynamic Lead Manager with a proven track record at CBS Collins Building Service, enhancing team productivity and process efficiency through expert operations management and quality control. Skilled in data analytics and revenue development, I excel in staff training and leadership, fostering a culture of empowerment and achievement.
Overview
10
10
years of professional experience
Work History
Cleaning Supervisor
CBS Collins Building Services
01.2018 - 06.2024
- Improved overall cleanliness and sanitation standards by implementing effective cleaning procedures and protocols.
- Trained and supervised staff members for optimal performance in daily cleaning tasks, resulting in increased efficiency.
- Managed inventory of cleaning supplies and equipment, reducing waste and controlling costs through proper allocation.
- Trained staff on expected standards and quality of general cleaning, health and safety requirements and equipment operation.
- Developed and implemented detailed housekeeping standards to promote cleanliness standards for guest rooms and common areas.
- Trained and mentored new staff on cleaning and safety protocols.
Lead Manager
CBS Collins Building Service
05.2014 - 12.2018
- Built a high-performance team culture through effective leadership techniques such as coaching, mentoring, and empowerment.
- Measured team performance and reported metrics to leadership team members.
- Streamlined operations to improve process efficiency.
- Boosted team productivity by implementing efficient project management strategies.
- I learned everything so faster and always ready to work
Education
Hillcrest High School
Queens, NY06.2007
Skills
- Operations Management
- Quality Control Management
- Data Analytics
- Revenue development
- Team Leadership
- Staff Training
Languages
English
Native or Bilingual
Timeline
Cleaning Supervisor
CBS Collins Building Services
01.2018 - 06.2024
Lead Manager
CBS Collins Building Service
05.2014 - 12.2018
Hillcrest High School