Dependable and highly motivated retail professional with expertise in driving sales and operational efficiencies. Skilled in team training and customer engagement strategies, contributing to significant revenue growth and improved customer satisfaction.
Overview
2
2
Languages
21
21
years of professional experience
Work History
Retail Store Manager
SunCom Mobile (Cricket Wireless)
Del Rio, TX
06.2022 - Current
Lead team in achieving sales targets by managing inventory effectively and driving customer engagement strategies.
Train and mentored staff to strengthen product knowledge and elevate customer service excellence.
Implement operational efficiencies to streamline daily processes and reduce customer wait times.
Analyze sales data to identify trends, adjusting merchandising strategies, and maximizing revenue opportunities.
Sales Associate
Payless Shoe Source
Del Rio, TX
09.2016 - 02.2018
Guided customers in selecting appropriate footwear and accessories, enhancing overall shopping experience.
Implemented promotional displays, increasing product visibility and driving sales performance.
Trained new sales associates on product knowledge and customer service standards to ensure consistency.
Maintained inventory accuracy through regular stock audits and efficient restocking processes.
Retail Merchandiser
Ross Department Store
Del Rio, TX
01.2006 - 07.2006
Organized stockroom for efficient retrieval of merchandise, improving workflow and inventory management.
Collaborated with team to ensure timely restocking of shelves, maintaining product availability for customers.
Managed product displays to optimize visual merchandising and enhance customer experience.
Coordinated inventory management processes to ensure stock accuracy and availability.
Trained new staff on merchandising standards and operational procedures for efficiency.