Summary
Overview
Work History
Education
Skills
Accomplishments
References
Timeline
Generic

Yolonda Goins

Glenn Heights,TX

Summary

Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand. Dedicated and adaptable professional with a strong work ethic and effective communication skills.

Overview

14
14
years of professional experience

Work History

Jail Care Coordinator

North Texas Behavioral Health Authority
Dallas, Texas
04.2023 - 08.2025

Perform complex coordination and assessments to assist in identifying strengths and needs, while developing discharge plans, goals, and objectives.

Make accurate and effective recommendations regarding the client’s mental health and appropriate level of care, while eliminating barriers and transitioning incarcerated clients to outpatient services with mental health providers in the community once they are released.

  • Maintained accurate client records in accordance with agency policies and procedures.
  • Educated clients on available resources and services within their communities.
  • Provided case management services to ensure the delivery of quality care.

Community Supervision Officer

Dallas County
Dallas, Texas
02.2022 - 08.2022
  • Supervised clients on probation to ensure compliance with court orders.
  • Developed individualized supervision plans tailored to client needs and risks.
  • Coordinated with local agencies to provide resources for client rehabilitation.
  • Maintained accurate case documentation in compliance with departmental policies.
  • Maintained positive relationships with offenders and family members through weekly visits.
  • Assisted probationers with resolving housing, employment, and social services problems.
  • Enforced court orders such as restitution payments or completion of treatment programs.
  • Provided referrals for educational opportunities, job training, substance abuse treatment, and mental health counseling.

Substance Abuse Counselor Intern

Gateway Foundation
Lancaster, Texas
07.2021 - 02.2022
  • Conducted individual counseling sessions with clients to address substance use issues.
  • Assisted in group therapy sessions promoting recovery and support among participants.
  • Developed treatment plans tailored to client needs and recovery goals.
  • Documented client progress and maintained accurate records in compliance with regulations.
  • Collaborated with multidisciplinary teams to ensure comprehensive care for clients.
  • Educated clients on coping strategies and relapse prevention techniques.
  • Participated in case reviews to evaluate treatment effectiveness and client engagement.
  • Provided crisis intervention support to clients experiencing immediate challenges.
  • Facilitated psycho-educational groups on topics such as relapse prevention, anger management, and communication skills.
  • Provided referrals to appropriate resources within the community when necessary.
  • Developed strategies for relapse prevention planning with clients.
  • Participated in weekly team meetings to discuss cases, review treatment plans, and coordinate services.

Site Supervisor

Red Oak ISD
Red Oak, Texas
09.2020 - 06.2021
  • Supervised structured lesson plans to ensure they were effective and appropriate for the curriculum and classroom setting. Supervised daily operations and maintenance of school facilities.
  • Inspected premises for safety hazards and compliance with regulations.
  • Managed inventory of cleaning supplies and equipment.
  • Maintained accurate records such as daily reports, timesheets, and other related documentation as required by management.
  • Established and maintained close working relationships with staff, clients, and vendors.
  • Organized daily workflow for the team, ensuring tasks were completed on time and within budget.
  • Controlled access at the site during working hours; monitored visitors' movements while they were on the premises.
  • Managed and supervised a team of 10+ site staff members to ensure safety, quality control, and efficient operations.

Parole Officer II/Specialized

TDCJ
Beaumont, Texas
08.2011 - 09.2019
  • Supervised parolees to ensure compliance with release conditions.
  • Conducted regular home visits to assess parolee stability and progress.
  • Developed case plans tailored to individual parolee needs and goals.
  • Coordinated with law enforcement to monitor high-risk parolees effectively.
  • Developed positive relationships with clients through active listening and empathy.
  • Maintained detailed case notes on each parolee's progress towards goals.
  • Provided guidance and assistance to parolees regarding job searches, housing, education, counseling, healthcare services, and other areas of need.
  • Monitored compliance with court orders, conditions of release, and behavior in the community.
  • Assessed risks posed by a particular offender before granting permission for them to travel outside the jurisdiction.
  • Investigated violations of parole or probation conditions and took appropriate action when necessary.
  • Conducted initial assessments of parolees to determine risk and needs.

Education

Master of Science - Human Services, Specializing

Capella University
Minneapolis, MN
06-2011

Doctoral Candidate in Human Services, Specializing in Leadership And Organizational Management - Human Services, Specializing

Capella University
Minneapolis, MN

Skills

  • Case management
  • Risk assessment
  • Client advocacy
  • Data documentation
  • Discharge planning
  • Resource coordination
  • Mental health services
  • Community outreach
  • Evidence-based practices
  • Relationship building
  • Effective communication
  • Team collaboration
  • Problem-solving
  • Strategic planning
  • Multitasking and organization
  • Organizational skills
  • Medical terminology understanding
  • Quality assurance
  • Verbal and written communication
  • Scheduling
  • Active listening
  • Time management
  • Policy adherence
  • Ethical judgment

Accomplishments

  • Supervisor of the year
  • Phi Theta Kappa
  • Sigma Beta Delta

References

References available upon request.

Timeline

Jail Care Coordinator

North Texas Behavioral Health Authority
04.2023 - 08.2025

Community Supervision Officer

Dallas County
02.2022 - 08.2022

Substance Abuse Counselor Intern

Gateway Foundation
07.2021 - 02.2022

Site Supervisor

Red Oak ISD
09.2020 - 06.2021

Parole Officer II/Specialized

TDCJ
08.2011 - 09.2019

Master of Science - Human Services, Specializing

Capella University

Doctoral Candidate in Human Services, Specializing in Leadership And Organizational Management - Human Services, Specializing

Capella University