Yolymiler Diaz
Miami,FL
Summary
Highly skilled professional experienced in supporting restaurant operations. Maintained communication while working closely with servers, hosts and managers. Expert at providing exceptional customer service by quickly and energetically completing special requests.
Overview
2
2
years of professional experience
Work History
Server
The Palace at Coral Gables
Coral Gables, FL
09.2022 - Current
- Proactive and detail-oriented.
- Managing multiple tables and ensuring high-quality service.
- Provided excellent customer service to ensure satisfaction.
- Communicate effectively with both customers and team members to ensure great experiences.
- Operated POS terminals to input orders, split bills and calculate totals.
- A committed team player.
- Contribute to efficient operations.
- Assisted in training new servers.
- Maintained knowledge of current menu items, garnishes, ingredients and preparation methods.
- Took orders from customers accurately and in a timely manner.
- Checked food before serving it to customers.
- Monitored dining room for cleanliness and proper set-up at all times.
- Responded efficiently to guest inquiries and complaints in a professional manner.
- Performed opening and closing duties such as setting up the dining area, restocking supplies..
- Followed health safety guidelines when preparing and serving food products.
- Checked with customers to determine satisfaction with meals, promptly taking action to correct problems.
Education
High School Diploma -
Miami Senior High School
Miami, FL06-2024
Skills
- High communication skills with customers and other team members
- Organized and very precise with attention to detail
- Major team player
- Will go past their role and take initiative
- Very accommodating with customers
- Quick to learn and adapt in any situation
Languages
English
Professional
Spanish
Professional
Timeline
Server
The Palace at Coral Gables
09.2022 - Current
High School Diploma -
Miami Senior High School
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