Summary
Overview
Work History
Education
Skills
Affiliations
Languages
Timeline
Generic

Yom Dey

Boston,MA

Summary

Dynamic team member with strong skills in training and customer service. Proven ability to enhance guest experiences while maintaining operational efficiency and safety standards.

Overview

1
1
year of professional experience

Work History

Team 2 Lead

Chuck E Cheese
Latham, New York
05.2022 - 09.2023
  • Trained new staff on safety protocols and operational procedures.
  • Conducted regular inventory checks to maintain stock levels and availability.
  • Assisted in resolving customer complaints to enhance guest experience.
  • Kept work areas clean, neat and free of safety hazards to maximize efficiency.
  • Knowledgeable in all roles of the workplace.
  • Assisted handling of food.
  • Operated cash register and processed customer transactions efficiently.
  • Coordinated schedules and logistics for party activities and entertainment.
  • Supported the kitchen team with light food prep tasks during off-peak hours to improve service readiness.
  • Performed daily food prep tasks such as chopping vegetables, grinding meats or making sauces.
  • Supervised junior kitchen staff members in their daily duties such as food prep or cleaning tasks.
  • Followed proper sanitation protocols when preparing food items for sale.
  • Assisted in training new staff on food-making techniques and safety protocols.

Retail Sales Associate

Marshalls
Latham, New York
05.2022 - 09.2022
  • Assisted customers in locating merchandise and providing product information.
  • Operated cash register and processed transactions accurately and efficiently.
  • Maintained store organization by restocking shelves and arranging displays effectively.
  • Collaborated with team members to enhance customer service and store operations.
  • Adhered to company policies for loss prevention and safety procedures consistently.
  • Engaged customers with friendly service while addressing inquiries and concerns promptly.
  • Greeted each customer and offered assistance in finding requested items, helping boost customer satisfaction and retention.
  • Assisted customers with finding the right product for their needs.
  • Followed company policies, rules and procedures to promote company goals and maintain safety.

Education

Bachelor of Science - Nursing

Massachusetts College of Pharmacy And Health Sciences
Boston, MA
05-2026

High School Diploma -

Shaker High School
Latham
06-2023

Skills

  • Team leadership
  • Customer service
  • Effective communication
  • Training and development
  • Time management
  • Problem resolution
  • Safety compliance
  • Workplace safety
  • Attention to detail
  • Hardworking
  • Multitasker

Affiliations

  • Reading
  • Sewing

Languages

English
Native/ Bilingual
Ewe
Professional

Timeline

Team 2 Lead

Chuck E Cheese
05.2022 - 09.2023

Retail Sales Associate

Marshalls
05.2022 - 09.2022

Bachelor of Science - Nursing

Massachusetts College of Pharmacy And Health Sciences

High School Diploma -

Shaker High School

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