Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
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Yomar Guido

Hartford,CT

Summary

A highly motivated and adaptable professional with a passion for the serving industry and helping people. I thrive in dynamic environments and am dedicated to continuous growth and development. My career goals include advancing in criminology or opening up my own business one day and seeking opportunities to make a meaningful impact through innovative solutions and collaboration. Outside of work, I am passionate about helping others and putting a smile on everyone’s faces, which keep me inspired and balanced. Willing to relocate: Anywhere Authorized to work in the US for any employer

Overview

4
4
years of professional experience
1
1
Certification

Work History

Barista

Starbucks
11.2024 - Current
  • Delivered an exceptional guest experience by prioritizing guest needs and providing a fresh, abundant shopping environment.
  • Prepared handcrafted beverages and food items following Starbucks recipes and food safety standards.
  • Executed food and beverage processes, including deliveries, replenishment, inventory accuracy, cleaning, and organization.
  • Supported Drive Up orders to ensure digital guest fulfillment was accurate and timely.
  • Maintained a clean and inviting dining and Starbucks space, completing all cleaning and temperature control tasks per company standards.
  • Engaged guests in a friendly and knowledgeable manner, promoting products, specials, and store services.
  • Ensured compliance with safety, sanitation, and ethical conduct policies at all times.
  • Assisted with guest services including cashier backup, Order Pick Up (OPU), and Drive Up (DU) orders.
  • Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
  • Pleasantly interacted with customers during hectic periods to promote fun, positive environment.

Waiter/Server

McAuley Residence
08.2021 - 08.2024
  • Accurately took and entered food and drink orders into the POS system with minimal errors.
  • Informed customers about specials and upsold additional menu items.
  • Assisted cooks with ingredient prep and prepared salads, appetizers, and desserts.
  • Delivered food and beverages promptly while maintaining a polite, professional demeanor.
  • Ensured tables were properly set, cleared, and reset between patrons to reduce wait times.
  • Followed safety and sanitation regulations; completed opening and closing checklists.
  • Stocked service areas and dining supplies during shifts to support smooth operations.
  • Collaborated with kitchen staff to ensure timely service and excellent customer experiences.
  • Answered menu questions, described dishes, and made recommendations to guests.
  • Managed high volume of customers during peak hours, maintaining prompt and efficient service.
  • Maintained a clean and organized dining area, contributing to a pleasant atmosphere for guests.
  • Enhanced customer satisfaction by providing attentive service and anticipating guest needs.
  • Remained calm and poised when dealing with difficult customers or during busy shifts.
  • Provided support during busy periods by assisting other servers in cleaning tables and resetting them quickly for incoming guests.

Education

High school diploma or GED -

Hall High School
West Hartford, CT
06.2024

Skills

  • Good Communication
  • Teamwork
  • Customer service
  • Food service
  • Cash handling
  • Serving
  • Restaurant experience
  • Dietary aide experience
  • Quality control
  • Respectful
  • Cash register
  • Food handling
  • POS
  • Problem Solving
  • Friendly and outgoing
  • Opening and closing duties
  • Exceptional customer service
  • Active listener

Certification

Driver's License

Languages

English - Expert
Spanish - Fluent

Timeline

Barista

Starbucks
11.2024 - Current

Waiter/Server

McAuley Residence
08.2021 - 08.2024

High school diploma or GED -

Hall High School
Yomar Guido