Versatile and people-oriented professional with broad experience in customer service, operations, vendor coordination, and corporate communication. Known for fostering positive work environments through empathy, teamwork, and clear communication. Skilled in managing cross-functional teams, building trust-based relationships, and ensuring seamless interactions with clients, suppliers, and internal stakeholders. Driven by integrity, commitment, and a proactive mindset, with a strong focus on delivering high-quality service and long-term value.
Overview
5
5
years of professional experience
Work History
Logistics Specialist
Dynamo Weltweit Logistik Corp
07.2023 - Current
Manage end-to-end air and ocean freight operations, including quoting, booking, shipment scheduling, and full documentation in compliance with international trade regulations.
Prepare AES filings and maintain accurate, real-time inventory control across multiple global shipments.
Coordinate with airlines, ocean carriers, freight forwarders, customs brokers, and inland transport providers to optimize logistics flows and minimize lead times.
Utilize systems to process and track shipments, generate required documentation, and ensure regulatory and procedural compliance.
Create and manage air waybills (AWB) and ocean bills of lading (BL), ensuring accuracy and adherence to international shipping standards.
Monitor and track shipments end-to-end, proactively address disruptions, and implement corrective actions to uphold service level agreements.
Administration and Operation Manager
K Export LLC
02.2020 - 02.2023
Manage daily business operations across logistics, finance, and customer service with a proactive and solutions-oriented mindset.
Handle air and ocean waybills, coordinate shipment documentation, and ensure timely dispatch and delivery.
Maintain accurate financial records, oversee invoicing, and reconcile accounts.
Lead and motivate staff, fostering a positive work culture grounded in commitment and mutual respect.
Implement quality assurance practices that enhance customer satisfaction and operational efficiency.
Monitor inventory, supplies, and expenses, contributing to cost control and business optimization.
Develop and apply internal procedures aligned with business goals and long-term strategy.
Education
Bachelor -
Public Relations
01.2009
Certified -
RBT
01.2024
Skills
Commitment & Accountability
Adaptability in fast-paced environments
Strong communications & time management
Customer Service & Client relationship
Logistics Coordination
Team Leadership & Staff supervision
Operations Management
Vendor Relations
Problem-Solving & decision making
Microsoft Office, Cargo Systems (Logis Suit, Cargo Track, TCO)
Registered Nurse, Emergency Department at Baptist Health Hospital South FloridaRegistered Nurse, Emergency Department at Baptist Health Hospital South Florida