Yomi Forsh-Hamilton

• Responsible for planning and executing successful adult programming engages and educates adult patrons
• Build relationships with library volunteers, community businesses, local government, and county agencies
• Engage with patrons by answering reference questions and using library’s virtual chat, readers advisory, teaching digital literacy, and delivering excellent patron experience
• Coordinated with local organizations and businesses to promote library's offerings and foster community partnerships.
• Assisted patrons with technology-related questions about computers or devices available within the library.
• Enhanced library user experience by providing exceptional customer service and assisting with information requests.
• Answered questions from patrons and helped to find desired materials.

New Jersey Registered Pharmacy Technician

• Trained new pharmacists and pharmacy technicians on proper procedures and best practices, ensuring consistent quality of service to an average census of 50 patients in-house.
• Answered incoming phone calls and addressed questions from nurses and healthcare providers.
• Stocked, labeled, and inventoried medication daily to keep accurate records.
• Solved nursing problems in-person or over telephone by providing assistance with placing orders, navigating systems, and locating items.
• Maintained accurate inventory levels for efficient pharmacy operations and cost control.
• Worked with computerized and automated systems for dispensing medications and editing new patient profiles.