Kolawole Yomi Olaogun
TACO BEL (FLORIDA BELLS)
TALLAHASSEE,FL
40
years of professional experience
Dynamic Area Coach with expertise in staff training, employee development, and performance improvement. Proven track record in managing diverse teams and enhancing customer satisfaction.
Work History
GM, AREA COACH, TRAINER,BRAND AMBASSADOR
39 Years 9 Months- Directed daily operations to ensure optimal efficiency and service quality.
- Implemented strategic initiatives to enhance customer satisfaction and retention.
- Oversaw staff training programs, fostering a culture of continuous improvement.
- Analyzed sales trends to develop targeted marketing strategies for increased revenue.
- Led performance evaluations, providing feedback to support employee development and engagement.
- Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
- Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
- Managed budget implementations, employee evaluations, and contract details.
- Led team to exceed sales targets, implementing motivational incentives and comprehensive training programs.
- Addressed customer complaints and feedback with immediate action, turning dissatisfied customers into loyal patrons.
- Scheduled employees for shifts, taking into account customer traffic and employee strengths.
- Assisted in recruiting, hiring and training of team members.
- Trained and guided team members to maintain high productivity and performance metrics.
- Interacted well with customers to build connections and nurture relationships.
- Recruited, hired, and trained initial personnel, working to establish key internal functions and outline scope of positions for new organization.
Education
Bachelor of Science
Skills
Relationship building
Staff training
Staff training/development
Inventory control
Staff supervision
Employee scheduling
Verbal and written communication
Staff training and development
Staff development
P&L management
Team training and development
Motivation
Schedule management
Staff motivation
Labor cost controls
Performance improvement
Employee development
Performance improvements
Staffing
Performance evaluations
Recruitment
Expense control
Timeline
GM, AREA COACH, TRAINER,BRAND AMBASSADOR
TACO BEL (FLORIDA BELLS)
02.1986 - 11.2025Read More
FLORIDA A&M UNIVERSITY
Bachelor of Science
Read More