Yona Magna
Malibu,United States
Summary
Dedicated and ambitious Senior University student driven to acquire knowledge and gain practical experience across various industries and organizations. Positive mindset, consistently striving to exceed customer expectations and fulfill business requirements. Unwavering enthusiasm for work, consistently delivering utmost effort in any given situation.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Shift Leader
Irv's Burgers
07.2024 - Current
- Trained new employees and delegated daily tasks and responsibilities.
- Maintained a clean and safe work environment while ensuring all employees adhered to safety guidelines and protocols.
- Completed cash and credit card transactions accurately using POS software.
- Oversaw daily cash handling procedures, maintaining accurate records and minimizing discrepancies.
- Completed daily manager reports, stock ordering and daily produce and meat delivery's.
- Organized schedules to reflect availability and requirements of the restaurant to insure smooth service.
Expo and Back of house
Shake Shack Boulder
02.2024 - 07.2024
- Expedited food while maintaining quality
- Committed to professionalism and great work ethics
- Maintained high food quality standards by inspecting delivery contents to ensure product quality and quantity
- Cleaned areas on a regular basis to ensure sanitary and safety standards, as well as to improve service flow
- Used proper food preparation, storage, kitchen equipment use, sanitation, and safety
- Demonstrated a thorough understanding of menu items as well as appropriate culinary techniques
- Prepared cooking supplies, ingredients, and workstations when opening and closing the kitchen
- Kept a high level of cleanliness and sanitation
Pit Master and expiditer
Rang Tang Barbecue food truck
01.2024 - 06.2024
- Produced high volumes of the same quality product
- Maintained temperatures and product through Twelve to fourteen hour smoke days
- Insured prep was completed for service on a week to week basis
- Worked large events for corporate and community events
- Collaborated with famers market employees and coordinators to insure success
- Maintained knowledge of ingredients and dishes to offer explanations and sell to guest
Host/Food Runner
Spruzzos
06.2023 - 09.2023
- Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
- Answered customer questions about hours, seating, and menu information.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Enhanced customer satisfaction by promptly greeting and seating guests upon arrival.
Cashier and Pizza maker
Audrey Jane's Pizza Garage
11.2022 - 06.2023
- Organized work areas to increase efficiency and set an example of excellent kitchen etiquette
- Carefully guided prepared items into the oven and cooked them at precise temperatures and times
- Operated the pizza oven and other kitchen equipment in a safe manner to protect all team members and equipment from harm
- Made the same dishes several times a day with the same level of care, attention to detail, and quality
- Suggested, promoted, and upsold menu items, increasing sales
- Handled closing task and cleaning to insure easy opening and success the next day
- Balanced the cash register and safe at the end of each night and handled alarms and locking up
Education
High School -
Malibu High School
Malibu, CA01.2021
Bachelor of Arts - Political Science
University of Colorado Boulder
Boulder, CO01.2025
Skills
- Proficient in Customer Support
- Flexible in Diverse Settings
- Quickly Adjusts to Change
- Eager To Collaborate
- Experience in delegating and working with team
- Problem-solving
- Conflict resolution
- POS system operation
- Inventory counts
Certification
- ServSafe Colorado
- First Aid/CPR Certified
- ServSafe California
Timeline
Shift Leader
Irv's Burgers
07.2024 - Current
Expo and Back of house
Shake Shack Boulder
02.2024 - 07.2024
Pit Master and expiditer
Rang Tang Barbecue food truck
01.2024 - 06.2024
Host/Food Runner
Spruzzos
06.2023 - 09.2023
Cashier and Pizza maker
Audrey Jane's Pizza Garage
11.2022 - 06.2023
Bachelor of Arts - Political Science
University of Colorado Boulder
High School -
Malibu High School
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