Morris King

• Trained new employees and delegated daily tasks and responsibilities.
• Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
• Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
• Delivered superior training and leadership to teams to boost performance and help team members achieve performance targets.
• Arrived at 3am for the 4am opening, preparing all beverages, and meal prep and ensuring all facilities were operational.
• Evaluated employee skills and knowledge regularly, training and mentoring individuals with lagging skills.
• Enforced company policies and regulations with employees.
• Mentored newly hired employees on operating equipment and safety and developed training manual to use for reference.
• Created successful work schedules for each team member to maintain heathy shifts.
• Rotated merchandise and displays to feature new products and promotions.
• Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
• Managed overstocking, restocking and inventory control procedures during morning/daytime shift.

• Moved furniture and boxes using utility dolly and truck ramp.
• Arranged items at destination according to customer requests and instructions.
• Loaded and unloaded trucks with customer possessions or merchandise weighing up to 300 lbs.
• Strapped items down over protective padding to secure throughout transportation.
• Surrounded items in cling film, padded blankets and tape to protect from damage.
• Followed verbal and written instructions to properly move and ship products.
• Packed boxes by filling voids and arranging items to fit appropriately based on size, dimensions and weight.
• Prevented load shifting or damage by using bracing and strapping techniques.

• Resolved customer complaints and maintained clean and tidy checkout area.
• Enabled customers to feel welcomed, important and appreciated by answering questions about products sold throughout store.
• Maintained customer satisfaction with quick and professional handling of product returns.
• Handled approximately daily credit and cash transactions for customers with accuracy and speed.
• Handled all returned items and complaints.
• Ultizilized Money gram to help people pay bills, money transactions overseas, and deposited sums.
• Handled all transaction in regards to the lottery.

• Provided loss control reporting for prospects and clients.
• Built strong partnerships by gaining customer trust for implementation of viable loss control strategies.
• Introduced and implanted viable loss control strategies by maintaining strong partnerships and trust with customers.
• Prepared reports for clients and underwriters regarding property loss features and recommendations for improvement and future needs.

● Greet customers entering the store to ascertain what their wants and needs are.

● Perform cashiering; ring all sales and process returns and customer holds.

● Receive incoming orders/deliveries, check them in, arranged, and stocked them.

● Place orders over the phone to various companies.

● Answer questions for customers entering the store and incoming calls; resolve problems and provide information about new sales and store promotions.

● Receive and replenish merchandise and stock.

● Maintain store, fitting room and stockroom appearances.

● Slice deli meats and prepare for lunch rush.

● Restocking the refrigerator with beverages and keep the fruit display full.

● Arrive at the store at 5:40am and prepare the store for the 7am opening window.

Prepare the breakfast for opening hours.

• Assisted customers with price checking fruits and vegetables and finding requested items in department
• Calculated total items needed to assemble party trays and placed orders for inventory.
• Totaled Items for customer checkout.