Summary
Overview
Work History
Education
Skills
Timeline
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Yonai Washington

Westerville,Ohio

Summary

Knowledgeable and dedicated customer service professional with extensive experience in retail/food service industry. Solid team player with outgoing, positive demeanor and proven skills in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success. Specialize in quality, speed and process optimization. Articulate, energetic and results-oriented with exemplary passion for developing relationships, cultivating partnerships and growing businesses.

Overview

2
2
years of professional experience

Work History

Retail Associate

Rue 21
01.2022 - 07.2022
  • Maintained a clean and welcoming store environment to enhance the overall shopping experience for customers.
  • Stocked merchandise, clearly labeling items, and arranging according to size or color.
  • Managed inventory effectively, ensuring proper stock levels and timely replenishment of merchandise.

Team Member

Panera Bread
07.2022 - 01.2023
  • Kept work areas clean, organized, and safe to promote efficiency and team safety.
  • Learned all required tasks quickly to maximize performance.
  • Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
  • Contributed to team success by completing jobs quickly and accurately.
  • Developed strong cooperative relationships with coworkers and managers.
  • Addressed and resolved customer complaints in polite and professional manner.
  • Performed opening and closing duties as needed, ensuring the restaurant was prepared for efficient operation each day.

Stocker

Kroger
03.2023 - 11.2023
  • Unloaded, sorted and stocked merchandise according to store layout and product placement.
  • Answered customer questions and provided detailed product information.
  • Performed inventory control, such as counting, and stocking merchandise.
  • Greeted customers and directed to requested products.

Flower Specialist

Flowerama Columbus
03.2024 - 05.2024
  • Followed all company policies and procedures to deliver quality work.
  • Implemented seasonal promotions that attracted new clientele and increased overall sales during peak periods.
  • Boosted efficiency in the workspace by maintaining a clean and organized design area, ensuring easy access to tools and materials.

Education

GED -

Westerville-South High School
Westerville, OH
12.2023

Skills

  • Customer Relations
  • Expert Problem Solving
  • Documentation Management
  • Quality Assurance
  • Quality Assessment
  • Task Prioritization
  • Multitasking Abilities
  • Team building
  • Relationship Building

Timeline

Flower Specialist

Flowerama Columbus
03.2024 - 05.2024

Stocker

Kroger
03.2023 - 11.2023

Team Member

Panera Bread
07.2022 - 01.2023

Retail Associate

Rue 21
01.2022 - 07.2022

GED -

Westerville-South High School

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Yonai Washington