Yonas Mogos
Aurora,CO
Summary
Compassionate caregiver and experienced manager with a strong focus on client independence and team building. Known for exceptional problem resolution and maintaining high standards of safety and service.
Overview
3
3
Languages
2
2
years of professional experience
Work History
Personal Caregiver
DanLea Home Health Care LLC
Aurora, Colorado
03.2025 - Current
- Accompanied clients to appointments, shopping, and other activities.
- Assisted clients with daily activities safely get around in the community.
- Provided transportation assistance and supervision.
- Aided clients with errands and personal needs to enhance daily living and independence.
- Cultivated companionship through meaningful conversations and emotional support.
- Helped clients maintain independence and participate in the community.
- Facilitated community engagement by organizing and accompanying clients on activities and outings.
- Followed the client's care plan and agency safety procedures.
- Communicated important changes or concerns to the supervisor.
Liquor Store Manager
pay low liquor store
Aurora, Colorado
05.2024 - Current
- Maintained inventory levels through regular stock checks and ordering.
- Organized promotional displays to enhance product visibility and sales.
- Handled customer inquiries and resolved issues promptly and professionally.
- Implemented efficient cash handling procedures for accuracy in transactions.
- Resolved customer complaints professionally, escalating issues to management.
- Prepared weekly schedules for store personnel and adjusted staffing levels according to business needs.
- Maintained a high level of customer service standards, ensuring customers were greeted promptly and courteously.
- Conducted regular walkthroughs of the store premises to ensure safety standards are met.
Education
Bachelor of Science - Business Communication
Utah State University
Logan, UT05-2024
Skills
- Care plan management
- Care plan implementation
- Personal hygiene support
- Client scheduling
- Customer service
- Problem resolution
- Inventory management
- Time management
- Inventory management
- Team collaboration
- Team building
- Active listening
Languages
English
Professional
amharic
Professional
Tigrinya
Professional
Timeline
Personal Caregiver
DanLea Home Health Care LLC
03.2025 - Current
Liquor Store Manager
pay low liquor store
05.2024 - Current
Bachelor of Science - Business Communication
Utah State University